Zoe Jardine

• Developed expertise in creative project support - involving artistry, production, PR, marketing, and operations.
• Facilitated collaboration - with third-party suppliers to align project goals.
• Performed audits and documented display assets for comprehensive tracking.
• Controlled departmental costs while maintaining optimal stock levels.
• Ensured compliance with health and safety requirements throughout operations.
• Coordinated logistics - for business travel, events, and trade exhibitions efficiently.
• Supporting Studio manager with research for Talent and exhibition materials

• Managed guest communications via e-mail and social media to enhance visitor experience.
• Assisted with ticket sales and resolved issues for Madame Tussauds London and other attractions.
• Collected and analysed guest feedback through KPI comments and social media channels.
• Coordinated VIP visits and birthday packages to ensure memorable experiences.
• Disseminated information, dates, and announcements across all teams to maintain alignment.
• Oversaw bookings and complimentary tickets for executive team visits to the attraction.
• Streamlined ordering processes for office supplies and tools to improve operational efficiency.

• Developed leadership abilities by guiding teams in the Commercial sector.
• Enhanced career development techniques through practical experience.
• Adapted to handle various daily challenges with confidence.
• Coordinated daily tasks, ensuring smooth workflow within the team.
• Encouraged open communication, fostering a positive work culture.
• Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
• Increased team cohesion by implementing regular feedback sessions.

Acquired diverse skills and performed varied tasks within the Commercial team.

Conducted stock takes, learning efficient organisation for smooth execution.

• Developed leadership abilities by guiding teams in the Commercial sector.
• Conducting one-to-one sessions.
• Enhanced career development techniques through practical experience.
• Adapted to handle various daily challenges with confidence.