Zoe Hindley
Oxford,Oxfordshire
Summary
Final-year student with experience in administrative support and customer service roles. Proven ability to manage club operations and enhance member experiences. Actively involved in promoting wellbeing and inclusion within team environments
Overview
4
4
years of professional experience
Work history
Interviewer
The Times High Flyers
Leeds, West Yorkshire
2026.02 - 2026.02
- Utilised network of final-year students at the University of Leeds to conduct a series of interviews over a ten-day survey period.
- Communicated daily with the Times High Flyers team
- Completed 100% of the interview target of twenty-five interviews
- Communicated with students ahead-of-time in order to plan around conflicting schedules
Secretary of Women's Football
Leeds University Union
Leeds, West Yorkshire
2025.05 - Current
- Assist in overseeing a football club with over 100 active members
- Liaise with match officials to negotiate timings, regulations, and payment rates.
- Coordinate with site teams to secure reservations for matches.
- Consult with suppliers and members to procure merchandise efficiently.
- Manage member complaints confidentially, fostering a culture of trust within the club.
- File incident reports with University Union as required.
- Participate in meetings with University Union to represent club interests and oversee committee activities.
Catering Assistant
Oxford University
Oxford, Oxfordshire
2021.09 - 2025.09
- Enhanced customer experience by promptly addressing queries and complaints.
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
- Adapted and adjusted service to both formal and casual events.
Welfare & Community Secretary for Women's Football
Leeds University Union
Leeds, West Yorkshire
2023.05 - 2024.05
- Facilitated signposting for pastoral care to support club members.
- Hosted drop-in sessions for members to address concerns and issues.
- Crafted social media posts on mental health, equality, and inclusion topics.
- Provided feedback to enhance overall member experience within the club.
Education
Bachelor of Arts - International Relations With Quantitative Research Methods (International)
University of Leeds
Leeds 2022.09 -
Study Abroad Year - International Relations and Spanish
Tecnologico de Monterrey
Mexico 2024.08 - 2025.05
A-Levels - English Literature, Geography, Philosophy
Cheney School
Oxford 2019.09 - 2021.05
Skills
- Administrative efficiency
- Teamwork
- Interpersonal relations
- Organizational skills
- Conflict resolution
- Customer service
Accomplishments
- Leeds Half Marathon 2024
- Second Team "Players player" award for Leeds University Women's Football Club, 2024
- Player progression through third, second and first team for Leeds University Women's Football Club, 2022-2026
Languages
Spanish
Intermediate
References
References available upon request.
Timeline
Interviewer
The Times High Flyers
2026.02 - 2026.02
Secretary of Women's Football
Leeds University Union
2025.05 - Current
Study Abroad Year - International Relations and Spanish
Tecnologico de Monterrey
2024.08 - 2025.05
Welfare & Community Secretary for Women's Football
Leeds University Union
2023.05 - 2024.05
Bachelor of Arts - International Relations With Quantitative Research Methods (International)
University of Leeds
2022.09 -
Catering Assistant
Oxford University
2021.09 - 2025.09
A-Levels - English Literature, Geography, Philosophy
Cheney School
2019.09 - 2021.05