Summary

Overview

Work history

Education

Skills

Interests

Languages

Timeline

Zoe Dent

Holistic Personal Trainer

Scunthorpe,North Lincolnshire

Summary

I bring a range of qualities, with a genuine passion for improving the health and well-being of young people and adults. I have a strong background in working with this demographic in various professional capacities. My work and personal experiences have provided me with valuable insights into the challenges faced, in mental health field and the fitness environment.

My proactive and initiative-driven nature allows me to develop meaningful relationships with young people and adults from all walks of life, as I approach my work with enthusiasm and creativity. I firmly believe in the potential of every individual and am dedicated to supporting their future aspirations. By providing guidance and support, I strive to empower young people and adults , helping them build a foundation for success. Continual learning and development are integral to my approach. I am committed to staying updated with best practices and innovative approaches within the field. This commitment ensures that I can deliver improved and impactful services, aligning with any organization's emphasis on excellence .

Compassionate with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centred care and evidence-based interventions. Possesses deep understanding of mental health and behavioural sciences with ability to utilize knowledge to assist individuals in managing mental health challenges. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team. Adaptable Mental Health Support Worker with experience in recovery-oriented service planning and management. Assessed, monitored and evaluated individuals' needs for personalized, responsive care programmes.

With a proven track record of collaborating with multidisciplinary teams for excellent department productivity and well-maintained care continuity. Motivated individual offers excellent communication and relationship-building Talented in coaching and mentoring to aid positive outcomes. Flexible and adaptable for responsive practical and emotional assistance.

Overview

years of professional experience

years of post-secondary education

Work history

Personal Trainer/ Group fitness instructor

Yours and Mind Fitness

Scunthorpe, North Lincolnshire

09.2020 - Current

I developed the service as a way of providing physical, mental and emotional wellbeing support
Struggling with mental health problems, physical and emotional difficulties
Offered personalised nutrition advice to clients to facilitate achievement of fitness goals.
Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Provided 1:1 personal fitness training and regular goal-setting to help clients achieve fitness goals.
Encouraged client participation in classes, improving progress towards specified fitness goals.
Established gym timetable to run classes exactly on schedule and avoid inconveniencing customers.
Inspired positive lifestyle changes through continued motivation and support to help clients achieve desired weight.
Developed engaging personal training sessions, helping clients to achieve fitness goals through bespoke exercise programmes.
Cultivated positive relationships with participants by interacting with groups during fitness classes.
Increased client retention rates through well-planned and exceptionally executed fitness classes.
I implement as a specialist person centred approach utilizing my professional knowledge and professional and personal experiences
I became aware throughout my professional journey that physical activity teamed with a healthy diet and mind set was near impossible for children and adults who have difficulties in attending a gym, a group of fitness related classes
With this in mind I created plans with individuals to break down the barriers by visiting people's homes to work alongside them with an end goal of being able to attend a gym or group class
I set up specialized children's classes taking into consideration their disabilities and weakness in an attempt to create fully exclusive fitness classes for those who would and did struggle with being able to attend fitness classes already being offered
Since I started this business, I have created and maintained relationships with children's services, local counselling charities, specialist children's counselling, schools and North Lincolnshire council
I have set up successful classes for children with additional needs providing a safe outlet for their physical and emotional needs
I have collaborated and set up classes for over 50s taking part in the north Lincolnshire council 12 weeks weight warriors' scheme, I created and delivered an all-inclusive boxercise class, this was evidenced to be so beneficial to the community, Westcliffe community centre have created a full-time class going forward
I have also currently have been providing 1-1 sessions with pupils who attend Act Fast Provision, this is also showing evidence of the benefits of the sessions I provide with the young men, mentally and creating confidence and a healthy outlet for their emotional needs to help manage their emotions in a positive, healthy way
I have also set up family sessions to help families struggling with dynamics in their relationships, and family group sessions in which families can create and maintain healthy habits and reconnect in a fun and proactive environment
My service has social prescriber status now and has seen other agencies such as Blue Door refer parents and children to my services
As well as mental health services such as Great Oaks looking to set up classes to inpatients

Board Member

Prevention to Intervention

Scunthorpe, North Lincolnshire

02.2021 - 12.2022

I was one part of this social enterprise, assisting in the building and growth of the service
My roles included training others in mental health training and fitness training
Assisting clients on their counselling journeys including my holistic fitness training approach
Health promotion
Seeking funding
Creating relationships with other outside agencies
Setting up a food bank
Creating dynamic care packages and pathways for adults and children
Family work, including specialist tailored fitness plans to enhance bonding, relationships, behaviours and mindsets
Reason for leaving
The service stopped due to board members, not including myself, changing professional direction.
Delivered guidance and strategic support to executive team.
Generated opportunities to develop new and strategic collaborations and partnerships, resulting in [Result].
Improved return on fundraising efforts by [Number]% from previous year.
Endorsed brand to boost press and networking opportunities and raise awareness of current and upcoming fundraising projects.
Offered long-standing professional expertise to devise strategic business plans and drive company growth.
Contributed to virtual and in-person board meetings, served on special committees and attended large-scale networking events.
Gained 2 years' board member experience within public company.
Helped to transform public image by offering credibility and influence as brand ambassador.
Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
Provided customers with outstanding service, extending relationships for future business opportunities.

Company Director

Self employed Tradesyle Windows

Scunthorpe, North Lincolnshire

03.2017 - 01.2022

Leadership Of the Team
Maintaining A Safe Work Environment

Maintain Quality Standards
Administration
Delegate Tasks
Managing Employees
Recruitment Of Staff
Training And Development of team
To return to my passion of fitness, people and their mental health and wellbeing
Managed and optimised product and service life-cycles.
Oversaw daily company operations to reach financial targets.
Created long-term business strategy to drive company success.
Led multiple teams, driving company growth consistent with overall mission and values.
Monitored budget to meet sales and revenue targets.
Developed professional relationships with business partners, shareholders and authorities to establish trust, rapport and reliability.
Researched best practices and trends to stay abreast with developments.
Oversaw performance of executives and provided counsel for improvement.
Evaluated challenging developments and provided methodical solutions.
Recruited and managed senior staff with focus on delivering clear results.
Communicated with clients to meet fiduciary obligations, strengthen relationships and define client objectives.

Personal Trainer

Urban Life

Stratford-upon-Avon, Warwickshire

01.2014 - 01.2015

Creating tailored programmed for clients' specific needs
Monitoring and recording client's progress
Giving advice and sharing knowledge on nutrition and lifestyle

Being a a healthy role model for clients
Continued gaining knowledge to provide my clients with varied and quality service
Assessed client needs and current fitness levels to devise tailored strength and weight loss plans.
Built client capabilities through strength training, cardiovascular exercise and stretching.
Created inspirational physical training initiatives to foster healthy lifestyle decisions.
Devised specific workout systems for individual clients based on performance ability.
Established and maintained positive relationships with many clients, maintaining excellent client loyalty.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Designed and executed individual and small group exercise fitness classes and regimens.
Managed diary to maximise client bookings.
Regularly created innovative and exciting challenges to maximise client retention, motivation and engagement.
Used Instagram and Facebook effectively to grow client engagement and recommendations.
Properly educated clients to improve attainment of individualised wellness objectives.
Increased client retention by implementing successful, person-centred fitness strategies.
Maintained awareness of latest personal training techniques and best practices by researching trends.
Built clients confidence and ability through unrelenting motivation and dedication.
Taught clients how to properly operate exercise equipment.
Trained clients to practise proper form, posture and technique.
Encouraged and motivated clients during training sessions to maximise strength.
Developed nutrition plans to complement exercise.

Support Time and Recovery Worker

The Early Intervention Team

Scunthorpe, North Lincolnshire

06.2014 - 11.2015

N.H.S community services, Included, working with and alongside a team of specialist professionals, communicating and assisting with delivering personalized care packages
Delivering Health promotion and education presentations to other care and educational professionals i.e., drug services, youth offending services, GPs, prisons services, , youth clubs ., physiological societies, students and children in secondary schools
Recording all my contact with my own client caseload in the appropriate confidential system and reporting any changes or concerns with other professionals
Attending all mandatory training and other training that would help me to grow professionally
Being an active team member but also working on my own unitive a lot of the time
Always Acting in a professional manner, being aware of client's dignity and always respecting their confidentiality unless risk was raised
Following all policies and procedures.
Reported health and wellbeing concerns to clinical teams for observation and monitoring.
Risk-assessed activities and environments to determine suitability depending on personalised patient needs.
Used patient feedback to improve support services, increasing positive rehabilitation outcomes.
Engaged patients with recreational activities for increased satisfaction and independence.
Recorded patient updates and advised senior staff on progress towards rehabilitation plans.
Treated patients with dignity and respect to uphold high-quality clinical care services.
Maintained daily activity records for reliable patient monitoring and assessment.
Delivered person-centred care plans to achieve positive outcomes for rehabilitation patients.
Encouraged patients to perform recommended physical exercises to increase rehabilitation speed.
Safeguarded patients appropriately to maintain welfare and wellbeing throughout care programmes.
Actioned daily care and support provisions according to individualised treatment programmes.
Liaised with multidisciplinary teams to maintain care continuity across departments and services.
Improved patient independence and confidence through community and socialisation activities.
Kept patient records securely stored for compliance with confidentiality and privacy policies.
Provided compassionate patient and family support to build trust in rehabilitation processes.
Built rapport with patients to encourage open, two-way communication.
Assisted patients in achieving aspirations through focused, attentive rehabilitation support.
Checked accommodation for suitability to individualized patient needs, recommending adaptations to suit.

Nursing Assistant

Great Oaks Adult Inpatient Unit, N

Scunthorpe, North Lincolnshire

01.2008 - 06.2013

General nursing duties, i.e., taking blood pressures, pulse, temps, drug and alcohol screening, E.C.Gs etc
Assessing and continual monitoring of patients for signs of deterioration and improvement in their mental health and recording in patients notes and passing on any changes to other relevant staff members
Being an active part in a multi-disciplinary team
Communicating effectively with other professionals and agents
Leading therapy sessions
Giving extensive one to one time, always keeping the patients dignity, respect and always keeping all information confidential where possible
Always acting in a professional manner, I attended all mandatory training and other training that was available to me, continuously following policies and procedures
Anxiety management groups
Creating and holding Career's support groups
Reason for leaving
Collected and disposed of clinical waste in line with regulations.
Input patient data onto clinical system, adhering to confidentiality laws.
Diligently followed Infection Prevention and Control (IPC) policies to minimise ward infection rates.
Performed daily clinical observations, recording medical data accurately and securely.
Supported data security and patient privacy with adherence to confidentiality protocols.
Administered oral medication to incapacitated patients as outlined in care plans.

Support Worker

Manchester City Council

Leigh, Wigan

08.2014 - 10.2015

Assisting clients to maintain a dignified fulfilled life
Assisting in all aspects of personal care
Assisting to re-teach client's life skills
Helping them to keep friendships, hobbies and interests
Helping clients to access and attend colleges, courses and places of interest

Assisting clients to perform rehabilitation exercises working alongside a Physiotherapist
Working as an active member of a multi-disciplinary team
Working on my own initiative
Keeping all contact it had with clients, recording and reporting any problems and concerns to the appropriate team members
Broadening my skills by working in our day care unit also holding my own therapy groups.
Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Planned, prepared and served meals for clients, strictly following prescribed dietary orders.
Provided support in social, physical and emotional areas to assist clients with integration into local community.
Continuously promoted best practices in health, safety and security to safeguard service user welfare.
Facilitated weekly group meetings, providing safe, secure spaces for service users to interact and socialise.
Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Improved health outcomes by delivering consistent care in collaboration with nursing team.
Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
Administered medication with rigorous planning and recordkeeping.
Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
Built strong patient relationships through compassionate care and friendly rapport building.
Used excellent communication and interpersonal skills to engage and interact with individuals in need.

Support Care Worker

New Era Housing Association

Scunthorpe, North Lincolnshire

02.2000 - 06.2004

Improved physical and mental wellbeing of service users through patient-centred care planning.
Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
Followed strict safeguarding regulations to ensure safe, secure handling of service users.
Built strong patient relationships through compassionate care and friendly rapport building.
Tailored care and support to individual needs for bespoke, personalised service.
Administered oral medication as required in line with stringent drug control regulations.
Met needs of clients with learning difficulties and handled challenging behaviours.
Prepared tasty and healthy meals to meet dietary requirements.
Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
Updated first aid training to protect client welfare.
Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
Offered clinical support from wound care to medication administration.
Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
Worked in close partnership with families, friends and carers to improve care plan effectiveness.
Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
Monitored patient symptoms and progress to boost health outcomes.
Collaborated with clients to clean house and prepare meals with person-centred care approach.
Delivered on care plan goals while responsibly managing client budget.
Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.

09.1994 - 08.1999

Skills

Excellent communicator
Motivational leader
Health and nutrition
Program development
Personal training
Mental health crisis intervention
Crisis intervention
Community services referrals
Family and child welfare
Accurate recordkeeping

Treatment planning
Aggressive behaviour management
Microsoft Word
Microsoft Outlook
Superior communication skills
Disability services
Nonprofit expertise
Community services referrals
Mental health treatment planning
Progress reporting

Interests

. , I have recently collaborated with North Lincolnshire Council and set up classes for over 50s taking part in their 12 weeks weight warriors scheme. For this scheme I created and delivered an all-inclusive boxercise class. This has proved to be so beneficial to the community, Westcliffe Community Centre have created a full-time class going forward.I have also currently have been providing 1-1 sessions with pupils who attend Act Fast Provision, this is also showing evidence of the benefits of the sessions. These sessions improve the mentality's positivity and create confidence. This provides students with an outlet for their emotional needs to help manage their emotions in a positive, healthy way. I have also set up family sessions to help families struggling with dynamics in their relationships, and family group sessions in which families can create and maintain healthy habits and reconnect in a fun and positive environment.

Languages

English

St Bede's Catholic School

09.1994 - 08.1999

GCSEs - Religious Studies

St Bede's Catholic School

09.1994 - 08.1999

Boxercise Instructor - Fitness

Boxercise Limited

2022 - 06.2022

Summary

Overview

Work history

Personal Trainer/ Group fitness instructor

Board Member

Company Director

Personal Trainer

Support Time and Recovery Worker

Nursing Assistant

Support Worker

Support Care Worker

Education

Bachelor of Science - Health And Social Care

Foundation Degree in Science - Health and Social Care

Boxercise Instructor - Fitness

Reps level 3 - Personal Trainer

Reps Level 2 - Gym Instructor

Spin Instructor - Fitness

NVQ Level 3 - Health and Social Care ( Mental Health )

NVQ Level 2 - Care ( Elderly)

GCSEs - English Language

GCSEs - English Literature

GCSEs - Maths

GCSEs - History

GCSEs - Science Dual Award

GCSEs - Religious Studies

Skills

Interests

Languages

Timeline

Board Member

Personal Trainer/ Group fitness instructor

Bachelor of Science - Health And Social Care

NVQ Level 3 - Health and Social Care ( Mental Health )

Company Director

Foundation Degree in Science - Health and Social Care

Support Worker

Support Time and Recovery Worker

Reps level 3 - Personal Trainer

Reps Level 2 - Gym Instructor

Spin Instructor - Fitness

Personal Trainer

Nursing Assistant

NVQ Level 2 - Care ( Elderly)

Support Care Worker

GCSEs - English Language

GCSEs - English Literature

GCSEs - Maths

GCSEs - History

GCSEs - Science Dual Award

GCSEs - Religious Studies

Boxercise Instructor - Fitness

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