Zoe Bacon
Seaham,Co Durham
Summary
Trustworthy Healthcare Assistant with almost 14 years of practical experience and dedicated work ethic, with a background working in hospital environments. Knowledgeable Healthcare Assistant highly effective at attending to patients. Friendly, Approachable and attentive team player with strong clinical skills, working to improve quality of life for people. Hard working and reliable with can do attitude. Strong communicator and team player. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Knowledgeable team member confident assisting with diverse needs. Compassionate professional with talent to build trusted rapport with people of various backgrounds. Always helpful with clinical staff and ready to offer personalised care. Trained in documentation, assessments and electronic charting. Communicates calmly and adapts to patients' needs.
Overview
13
13
years of professional experience
Work History
Health care assistant
Sunderland GP allaiance
Washington, Sunderland
04.2024 - Current
- Conducted health assessments for early detection of potential health issues.
- Offered advice on lifestyle changes for improved patient well-being.
- Conducted routine and annual reviews, ensuring ongoing patient health monitoring.
- Administered vaccinations according to national guidelines, upholding public health standards.
- Collaborated with multidisciplinary team members for comprehensive patient care planning.
- Counselled patients on chronic disease management, promoting better self-care.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Developed core skills including phlebotomy aged 12 and up
- Able to perform ECGs confidently.
- Undertake NHS health checks with lifestyle advice.
- Able to complete new patient health checks.
- Confidently take manual blood pressures and pulse rates.
- Assisted in SOLID studies
- Measured urine and delivered specimens to lab.
Receptionist
Sunderland GP Alliance
Sunderland, Sunderland
02.2023 - Current
- Greet patients in a friendly, polite, professional manner and handle all patient queries.
- Answer telephone calls promptly and professionally.
- Print and provide patients with repeat prescriptions, adhering to surgery policies.
- Maintain accurate, up-to-date patient records.
- Maintain reception area is tidy and clean, retaining an organised yet friendly look.
- Collect patient information and communicate to relevant medical team.
- Contact patients and responded to requests from patients, other team members and healthcare providers.
- Keep strict compliance in regards to confidentiality and protection of personal and sensitive data.
Dialysis Assistant
Sunderland Royal Hospital
Sunderland, Sunderland
08.2022 - 02.2023
- Assisting patients to connect to their therapy.
- Assisting patients by setting up the therapy machine's.
- I also carried out vital observations, monitor blood sugar levels when required.
- I took blood samples, drain fluid samples and wound swabs.
- Documentation of all findings in a quick and efficient manner.
- General upkeeping of the patient areas that stock and the machine is kept.
- Moving and handling, using correct equipment.
Healthcare Assistant
Marie Curie
Newcastle, Newcastle
06.2021 - 07.2022
- Assisting patients with personal hygiene with respect and dignity, while monitoring skin integrity.
- Assisting patients at meal times if needed.
- Carry out vital observations, monitor blood sugar levels and phlebotomy when required.
- Empty and monitor catheter bags and carry out stoma care.
- Up to date and accurate documentation.
- General upkeeping of the ward and patients areas.
- Moving and handling, using correct equipment.
Healthcare Assistant
Queen Elizabeth Hospital
Gateshead, Gateshead
07.2011 - 06.2021
- Assisting patients with personal hygiene with respect and dignity, monitoring skin integrity.
- Carried out regular vital observations, monitor blood sugar levels, empty and monitor catheter bags and monitor surgical drains.
- Carried out stoma and NG tubes care and education.
- Up to date and correct documentation.
- Monitoring and recording nutritional intake.
- All phlebotomy tasks
- Help the qualified nurses to recover post operative patents.
- General upkeeping of the ward and patients areas.
- Moving and handling, using correct equipment, helping reduce falls.
Education
NVQ Level 5 - Health & Social Care
Oplex Careers
NVQ Level 4 - Health & Social Care
Oplex Careers
NVQ Level 3 - Health & Social Care
Oplex Careers
NVQ Level 3 - End of Life
Oplex Careers
BTEC National Diploma - Uniformed Public Services
Gateshead College
Gateshead, GATNVQ Level 1 & Level 2 - Adult Literacy
Gateshead College
Gateshead, GATGCSEs - Math
Lord Lawson of Beamish Academy
GCSEs - ICT
Lord Lawson of Beamish Academy
GCSEs - Science
Lord Lawson of Beamish Academy
GCSEs - Caring For Children
Lord Lawson of Beamish Academy
NVQ Level 2 - Care Certificate
Sunderland Royal Hospital
SunderlandSkills
- Patient Examinations, Wound Care, Patient Health Monitoring, Personal Care
- Phlebotomy
- Medical Terminology
- Hoist Operation, Moving and Handling
- Team Player, Effective Independent Working
- Clinical Report Writing, Documentation, Data Confidentiality, Safeguarding Knowledge
- Care Procedure Knowledge
- Patient Record Management, Accurate Record-Keeping
- Compassionate Care, Patient-Centred Care
- Excellent Time Management
- Caring Bedside Manner, Empathetic
- Clinical judgment
- Chronic disease monitoring
- Resilience in stressful situations
- Vaccination administration
Timeline
Health care assistant
Sunderland GP allaiance
04.2024 - Current
Receptionist
Sunderland GP Alliance
02.2023 - Current
Dialysis Assistant
Sunderland Royal Hospital
08.2022 - 02.2023
Healthcare Assistant
Marie Curie
06.2021 - 07.2022
Healthcare Assistant
Queen Elizabeth Hospital
07.2011 - 06.2021
NVQ Level 5 - Health & Social Care
Oplex Careers
NVQ Level 4 - Health & Social Care
Oplex Careers
NVQ Level 3 - Health & Social Care
Oplex Careers
NVQ Level 3 - End of Life
Oplex Careers
BTEC National Diploma - Uniformed Public Services
Gateshead College
NVQ Level 1 & Level 2 - Adult Literacy
Gateshead College
GCSEs - Math
Lord Lawson of Beamish Academy
GCSEs - ICT
Lord Lawson of Beamish Academy
GCSEs - Science
Lord Lawson of Beamish Academy
GCSEs - Caring For Children
Lord Lawson of Beamish Academy
NVQ Level 2 - Care Certificate
Sunderland Royal Hospital
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