Strategic, performance-driven healthcare professional with over 15 years of progressive leadership experience in hospital operations, site management, and strategic planning across high-acuity, tertiary healthcare environments. Renowned for designing and implementing systems that enhance patient flow, clinical efficiency, and multidisciplinary coordination, with a strong foundation in quality, safety, and data-led decision-making.
As the founding leader of the Mission Control Department at a 400-bed academic hospital, successfully designed and led a centralized command centre with the primary objective of optimizing patient throughput, reducing discharge delays, and improving capacity management. Introduced structured daily workflows, implemented escalation protocols, and coordinated real-time bed utilization oversight—resulting in measurable improvements in discharge before noon metrics, waiting list transparency, and alignment of clinical resources with operational demands.
Demonstrated excellence in HSE compliance, crew supervision, and cost control, ensuring projects are delivered on time, within budget, and to the highest quality standards. Skilled in liaising between executive leadership, clinical teams, and external stakeholders to support continuous improvement and scalable growth.
Expert in Lean Six Sigma methodologies and data analytics, with proven success in using MS Office, Excel, Tableau, and SAP to drive informed decision-making, KPI monitoring, and service transformation. Adept in conducting nursing audits, managing complex disputes, and leading cross-functional teams through change management and system redesign.
A highly organized, analytical, and empowering leader with a reputation for fostering high-performing teams, promoting accountability, and translating strategic vision into actionable operational frameworks. Passionate about healthcare innovation, patient advocacy, and building sustainable models of care that balance safety, efficiency, and service excellence.
Available upon request.