Zion Luke

• Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
• Minimised product damage, ensuring goods were correctly handled and stored to task specifications.

• Test Preparation/Planning – Identified Test scenarios and created detailed Test scripts to prove new functionality from the Business Requirements/Functional Specification
• Liaised with other work streams and 3rd party companies to ensure adequate testing coverage
• Identified and fixed potential risks and flaws for smooth running of system.

• Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
• Inspected received merchandise for any damages or discrepancies.

• Created Test Cases based on Requirement Specifications
• Involved in test case execution and test reporting.
• Primary responsible for defect tracking.
• Conducted smoke testing to verify the testability of the build.
• Involved in Regression and Re Testing to verify the bug fix.
• Participated in Non Functional Testing like Compatibility Testing,

• Guaranteed client satisfaction by constantly providing standards of company services and values.
• Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
• Enhanced customer experience through all communication channels through professionalism and product knowledge.

• Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
• Acted as team player by helping colleagues finish their tasks.
• Flexibly took on various roles to support workflow.