Zineb Mohsen
Summary
Level 1 qualified Early Years Practitioner. Nurturing social, creative, and educational development in children. Applies proven expertise in child behavior management to provide safe, positive classroom spaces for enriching learning experiences. Compassionate individual with extensive experience working with children in early years setting. Develops and maintains strong partnerships with parents and carers to facilitate day-to-day caring of children. Committed to making a positive impact on young people's lives. Personable professional seeking to gain practical skills in early years education. Holds solid understanding of Early Years Foundation Stage curriculum. Supports pupils in learning both in group situations and individually. Talented early years professional skilled in developing confident, competent pupils. Devised and delivered educational activities to encourage positive self-expression and growth. Caring and compassionate to create safe, nurturing learning environments.
Overview
4
4
years of professional experience
Work History
Receptionist
W Dental
Twickenham, Richmond upon Thames
08.2022 - 09.2023
- Reduced waiting times through effective time and resource management.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Managed bookings using Booker software to schedule, cancel, and re-arrange appointments.
- Delivered front-of-house duties in a warm and professional manner.
- Answered and helped resolve inquiries from clients, vendors, and the general public.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Monitored office supplies inventory, promptly reordering low-stock items to prevent workflow disruptions.
- Updated client accounts and patient charts to maintain accurate and up-to-date files.
- Recorded and maintained office expenses to track spending.
- Operated fax machines, copy machines, and other standard office equipment.
- Scheduled meetings and client appointments for a team of
- Coordinated and facilitated internal and external company events.
- Provided clerical support to company employees, including copying, faxing, and file management.
- Answered telephone calls per day, compiling detailed notes and promptly forwarding them as required.
- Screened and verified visitor IDs, maintaining the security of personnel and office environment.
- Answered telephone calls per day, compiling detailed notes and promptly forwarding them as required.
- Provided clerical support to company employees, including copying, faxing, and file management.
- Used clinic software system to generate invoices and process client payments.
- Screened and verified visitor IDs, maintaining the security of personnel and office environment.
Amazon FBA Seller
Amazon
Carshalton, Sutton
01.2020 - 06.2022
- Planned seasonal product releases and periodic presales to promote and gauge interest prior to sales.
- Monitored physical inventory and reconciled against digital listings to support product availability.
- Promoted product listings on social media, using IG reels to achieve higher exposure.
- Researched courier and shipping rates to consistently offer most favourable pricing.
- Achieved eBay top-rated seller status with consistently thorough and accurate product listings.
- Tracked sales analytics through platform-specific metrics and tracking tools.
- Verified customer payments prior to preparing products for shipment.
- Prepared outgoing shipments, verifying correct labelling to minimise errors.
- Manipulated product images to best reflect actual condition, color and relevant details.
- Monitored listing views and likes to send promotional discounts to interested consumers.
- Achieved consistently positive customer feedback for fast shipping, fair prices and excellent customer service.
Education
Certificate of Higher Education - Business Adminstration
Universidad Complutense de Madrid
Madrid 03/2009 - 02/2011
Early years level1 -
Sutton College
04/2022 - 09/2022
Early years level 2 -
Sutton College
Sutton 09/2023 -
Skills
- Active listening
- Event coordination
- Attention to detail
- Technical documentation management
- Security understanding
- Interpersonal communications
- Access control
- Business operations
- Email management
- Health and safety procedures
- Office equipment operations
Languages
English
Fluent
Arabic
Fluent
Spanish
Fluent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Because we don’t know when we will die, we did get to think of life as an inexhaustible well. Yet everything happens only a certain number of times, and a very small number really….How many more times will you watch the full moon rise? Perhaps twenty. And yet it all seems limitless.
Paul Bowles
Timeline
Receptionist
W Dental
08.2022 - 09.2023
Amazon FBA Seller
Amazon
01.2020 - 06.2022
Certificate of Higher Education - Business Adminstration
Universidad Complutense de Madrid
03/2009 - 02/2011
Early years level1 -
Sutton College
04/2022 - 09/2022
Early years level 2 -
Sutton College
09/2023 -
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