Zin Zin
Sheffield
Summary
Detailed orientated individual experienced in administrative procedures. Oversees day-to- day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
12
12
years of professional experience
Work History
Production Operative (Part Time)
Greencore UK Manton Wood
11.2024 - Current
- Collaborated with production teams to streamline processes and improve efficiency.
- Monitored quality standards to ensure products met compliance requirements.
- Assisted with packaging and assembly to support timely product distribution.
- Maintained a safe and organized work environment to boost team productivity.
Manager, Bancassurance Department
uab bank
10.2020 - 02.2024
- Achieved MMK 794.8M premium and 108% of annual Credit Life sales target (161 policies issued).
- Introduced CRM system and improved reporting & lead tracking for HO sales teams.
- Collaborated with FinTech to integrate referral forms in uab pay+ app, increasing qualified leads.
- Designed new product workflows, forms, and training materials, reducing processing delays and increasing case closures.
- Delivered training sessions to over 50 Manulife Insurance Specialists and weekly branch coaching sessions to increase branch sales engagement.
- Worked closely with Head of Bancassurance on sales strategies, driving overall business growth.
Assistant Manager
uab bank
03.2020 - 10.2020
- Monitored regional sales performance and delivered weekly performance reports to management for strategic decision-making.
- Conducted market research and prepared data-driven presentations for monthly branch manager meetings.
- Analyzed sales data and developed insights for Retail Branch Committee meetings to support decision-making.
- Held online meetings with low-performing branches, addressing challenges and improving sales growth.
- Coordinated approvals and sign-offs with management to ensure smooth operations.
Senior Loan Officer
Myanma Apex Bank
09.2019 - 03.2020
- Conducted on-site due diligence to Microfinance institutions, ensuring compliance before loan disbursement.
- Analyzed applicants’ financial and credit profiles to assess loan feasibility.
- Compiled and reviewed credit histories and financial statements for approval process.
- Collaborated with international law firms to prepare and finalize loan agreements.
- Submitted applications to credit analysis team, enabling timely recommendations and improved customer experience.
Relationship Manager
AYA Bank
10.2016 - 08.2019
- Built strong knowledge of banking products (loans, trade finance, guarantees, card payments) to match client needs.
- Assessed customer requirements, creditworthiness, and industry risk to recommend tailored financial solutions.
- Monitored credit limits and ensured compliance with bank policies.
- Develop a strong understanding of the corporate client's financial goals and objectives, and recommend a financial solution that is appropriate for the client
- Promoted new product sales, resolved customer issues, and tracked revenue performance.
- Maintained long-term client relationships, driving loyalty and repeat business.
- Collaborated with internal teams (credit, legal, compliance) to deliver fast and seamless customer experiences.
Marketing Assistant
Htoo Hospitality
10.2015 - 03.2016
- Supported and executed marketing campaigns and events for 12 hotel & resort properties nationwide.
- Developed effective marketing strategies and seasonal promotion packages to increase business visibility and profitability.
- Designed and produced marketing collaterals, articles and promotional content.
- Managed social media platforms (Facebook, Instagram, LinkedIn, TripAdvisor) as page admin, growing online engagement.
- Resolving the issues and challenges based on customer feedback on social media sites.
Crew Member (Part Time)
McDonald's
08.2013 - 05.2014
- Assisted in staff training to enhance teamwork and improve service delivery.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
Education
Master of Science - International Marketing
Sheffield Hallam University
Bachelor of Business - International Business & Hospitality Management
James Cook University Singapore
Skills
- Problem Solving
- Customer Service
- Customer relationship management
- Influential communication
- Leadership in diverse environments
- Microsoft Excel
- Time management
Languages
Burmese
English
Timeline
Production Operative (Part Time)
Greencore UK Manton Wood
11.2024 - Current
Manager, Bancassurance Department
uab bank
10.2020 - 02.2024
Assistant Manager
uab bank
03.2020 - 10.2020
Senior Loan Officer
Myanma Apex Bank
09.2019 - 03.2020
Relationship Manager
AYA Bank
10.2016 - 08.2019
Marketing Assistant
Htoo Hospitality
10.2015 - 03.2016
Crew Member (Part Time)
McDonald's
08.2013 - 05.2014
Bachelor of Business - International Business & Hospitality Management
James Cook University Singapore
Master of Science - International Marketing
Sheffield Hallam University
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