Zimkita Fakwayini
Parow, Cape Town
Summary
Highly organized and detail-oriented Operations Manager with over 6 years of experience in the manufacturing industry. Proven track record of driving operational efficiency, reducing costs, and improving productivity to support organizational goals. Adept at optimizing processes, managing resources, and ensuring the timely and successful delivery of products and services. Committed to strong leadership and continuous improvement, with the ability to monitor performance, identify operational challenges, and implement effective solutions. Skilled in data management and employee relations, with a demonstrated ability to maintain accurate records, handle sensitive information, and resolve workplace conflicts professionally. Eager to contribute expertise, knowledge, and strategic insight to help an organization maximize performance, profitability, and overall success.
Overview
7
7
years of professional experience
2
2
Certification
Work History
TEAM LEADER/SUPERVISOR
BBI Solutions
11.2021 - Current
- Planning and coordinating production members, leading, and managing a team of +-20 employees.
- Supervise daily production activities to ensure targets, quality standards, and safety requirements are met.
- Monitor and control biochemical processes in compliance with SOPs and regulatory standards (e.g., GMP, GDP , ALCOA).
- Lead, train, and support production staff to maintain high performance and discipline.
- Ensure proper use, cleaning, and maintenance of equipment and production areas.
- Track production data, record results accurately, and report on performance metrics.
- Identify process inefficiencies and implement improvements to optimize productivity and reduce waste.
- Enforce health, safety, and environmental procedures to maintain a safe working environment.
- Enforcing procedures for compliance with quality standards (cGMP, GDP, and ALCOA) and health and safety regulations.
- Coordinate with quality control and maintenance teams to resolve production issues.
- Manage shift schedules, attendance, and team performance.
- Investigate incidents, deviations, or non-conformances and implement corrective actions using Quality Management System.
- Rewarding, disciplining employees, and addressing complaints and resolving problems within the team and in production.
- Coordinating work order variances and work order closures on Sage system.
- Providing training where necessary and supervising team members.
- Soft Skills Experience: Leadership and team motivation, Effective communication, Problem-solving and critical thinking, Decision-making under pressure, Conflict resolution & employee relations, Adaptability and Flexibility, Organizational and planning skills.
- Computer Skills: Microsoft Office Suit (Excel, Word, Powerpoint, Outlook), Advanced Microsoft Excel, Data analysis and reporting, Quality Management System (QMS), Email and digital communication, Sage (for production) and Sage HR.
- Hard Skills: Production Planning and Scheduling, Process optimization and Continuous improvement, Quality Control and assurance (GMP, ISO standards), Supply chain and inventory management, Data analysis and KPI Tracking, Health and safety compliance, Equipment and maintenance co-ordination, SOP development and implementation, Risk Management and problem resolution, Staff training and performance management, Regulatory compliance in Manufacturing.
OPERATIONS ASSISTANT
Standard Profil
08.2020 - 10.2021
- Provided general administrative support to the operations team leaders, including managing schedules, organizing meetings, preparing agendas, taking minutes.
- Supervised and trained team leaders and operators on engineering changes.
- Facilitated productivity reporting to management, while supervising three rotational shifts with ± 115 employees each.
- Prepared, reviewed, and maintained standard operating procedures (SOPs).
- Process Capabilities for all the lines tracking (Cps and Cpks).
- Conducting Time studies, setting hourly targets as per customer demand.
- Training operators and new students and managing data collectors on collecting Machine downtimes and productivity forms.
- Constructing Pareto's, OEE and minutes lost calculation and data to track Weekly Machine OEE reports.
- Making production forms and OEE collection sheets.
- Leading process improvement projects (Kaizens) i.e., scrap reduction etc.
- Reporting weekly productivity, scrap, and downtime reports, monthly 5 s.
OPERATIONS MANAGEMENT INTERN
Standard Profil
08.2019 - 07.2020
- Conducting time studies and doing line balancing job scheduling.
- Conducting Process improvements using Value stream Mapping, lean tools for eliminating wastes and using SMED for changeover time reductions.
- Constructing weekly productivity (performance) reports, OEE and Scrap reports.
- Late coming and absenteeism tracking.
- Presenting before and after Kaizens to management.
- Training team leaders and operators on engineering changes.
COMPUTER LAB ASSISTANT
Cape Peninsula University of Technology
01.2019 - 07.2020
- Helped students and staff with any technical issues they encounter in the computer lab, such as logging in, using software applications, or troubleshooting hardware problems.
- Kept a watchful eye on the computer lab to ensure that users adhere to the lab's policies and guidelines by enforcing rules regarding noise levels, food and drink restrictions, and appropriate computer usage.
- Regularly checked computer hardware, peripherals, and software to ensure they are in proper working condition and reporting any malfunctions or damages to the appropriate personnel for repair or replacement.
- Oversaw printing services in the lab, including troubleshooting printer issues, refilling paper and ink cartridges, and assisting users with printing tasks.
Education
ADV DIPLOMA IN OPERATIONS MANAGEMENT - BUSINESS & MANAGEMENT SCIENCE
Cape Peninsula University of Technology
01-2022
DIPLOMA IN OPERATIONS MANAGEMENT - BUSINESS & MANAGEMENT SCIENCE
Cape Peninsula University of Technology
01-2019
NATIONAL SENIOR CERTIFICATE -
Zola Business High School
01-2016
Skills
- Operations Management
- Project Management
- Business Analysis
- Logistics & Supply Chain Management
- SOFT SKILLS
- Leadership and team motivation
- Effective communication
- Problem-solving and critical thinking
- Decision-making under pressure
- Conflict resolution & employee relations
- Adaptability and Flexibility
- Organizational and planning skills
- COMPUTER SKILLS
- Microsoft Office Suit (Excel, Word, Powerpoint, Outlook)
- Advanced Microsoft Excel
- Data analysis and reporting
- Quality Management System (QMS)
- Email and digital communication
- Sage (for production) and Sage HR
-HARD SKILLS
- Production Planning and Scheduling
- Process optimization and Continuous improvement
- Quality Control and assurance (GMP, ISO standards)
- Supply chain and inventory management
- Data analysis and KPI Tracking
- Health and safety compliance
- Equipment and maintenance co-ordination
- SOP development and implementation
- Risk Management and problem resolution
- Staff training and performance management
- Regulatory compliance in Manufacturing
Certification
- Yes, for Youth Leadership Certificate
- Lean Manufacturing
- Value Stream Mapping
- Safety Representative
- First Aider
- Fire Fighter
Languages
English
IsiXhosa
IsiZulu
Timeline
TEAM LEADER/SUPERVISOR
BBI Solutions
11.2021 - Current
OPERATIONS ASSISTANT
Standard Profil
08.2020 - 10.2021
OPERATIONS MANAGEMENT INTERN
Standard Profil
08.2019 - 07.2020
COMPUTER LAB ASSISTANT
Cape Peninsula University of Technology
01.2019 - 07.2020
ADV DIPLOMA IN OPERATIONS MANAGEMENT - BUSINESS & MANAGEMENT SCIENCE
Cape Peninsula University of Technology
DIPLOMA IN OPERATIONS MANAGEMENT - BUSINESS & MANAGEMENT SCIENCE
Cape Peninsula University of Technology
NATIONAL SENIOR CERTIFICATE -
Zola Business High School