Zikra Javed
Manchester,Greater Manchester
Summary
Motivated Student eager to gain real-world experience while contributing to team success. Demonstrated ability to complete tasks efficiently in both individual and collaborative settings, consistently recognised for reliability and hard work. Committed to enhancing customer satisfaction and achieving business objectives through effective communication and creative problem-solving.
Overview
4
4
years of professional experience
Work history
Waitress
Safire Restaurant & Grill
Manchester, Greater Manchester
2026.06 - 2026.06
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Ensured smooth restaurant operation by effectively managing the reservations system.
- Accommodated special event needs, provided customised services for parties.
- Maintained clean and organised dining area for customer comfort.
- Improved customer satisfaction by providing efficient and friendly service.
Unloading and stocking
Family members
Manchester
2022.01 - 2025.01
- Met service delivery standards by efficiently managing time and quality during operations., ensuring efficient unloading and stocking processes.
- Identified issues, analysed information, and implemented effective solutions to enhance operations.
- Demonstrated consistent hard work and dedication, contributing to operational improvements and team success.
- Actively listened to customers to fully understand requests and address concerns.
Royal British Legion
Poppy Appeal
Manchester
2025.11 - 2025.11
- Identified issues, analysed information, and implemented effective solutions.
- Met service time and quality targets, ensuring customer satisfaction.
- Strengthened team cohesion through active participation in team-building activities.
Volunteer Youth Worker
Marie Curie
Manchester
2025.03 - 2025.03
- Fostered rapport among diverse groups to enhance collaboration and communication.
- Cultivated strong client relationships through helpful, supportive, and proactive engagement.
- Assisted team members and volunteers in achieving required standards and timelines.
Volunteer Youth Worker
Children in Need
Manchester
2024.11 - 2024.11
- Organised fundraising events, securing resources for youth projects and enhancing community engagement.
- Facilitated team members and volunteers in fulfilling duties to meet standards and deadlines.
- Prepared equipment and organised spaces for group activities to ensure smooth execution.
- Evaluated the effectiveness of community projects, gathering feedback to improve future initiatives.
- Guided social work students in clinical activities, advising on strategies and providing corrective feedback.
- Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
Education
Level 3 - Public Services
Manchester Openshaw College
ManchesterSkills
- Customer service
- Multitasking
- Time management
- Problem solving
- Flexible and adaptable
- Supervision and leadership
- Team building
- Excellent communication
- Relationship building
- Passion and determination
- Responsible
- Research
Work experience information
- Engaged in Poppy Appeal for 4 weeks
- Engaged in Marie Curie for 2 weeks
- Engaged in Children in Need for 1 week
- Engaged in stocking and unloading for 7-8 years and still ongoing
Accomplishments
- D* In Hospitality and Catering
- D* in Year 1 L3 Public Services
GCSE's
- English language
- English literature
- Maths
- History
- Business studies
- Science
- Fashion Textiles
- Hospitality and Catering
Hobbies and Interests
- Reading
- Sports
- Ability to learn new skills
- Swimming
- Cooking
- Rock climbing
- Unloading and stocking
Timeline
Waitress
Safire Restaurant & Grill
2026.06 - 2026.06
Royal British Legion
Poppy Appeal
2025.11 - 2025.11
Volunteer Youth Worker
Marie Curie
2025.03 - 2025.03
Volunteer Youth Worker
Children in Need
2024.11 - 2024.11
Unloading and stocking
Family members
2022.01 - 2025.01
Level 3 - Public Services
Manchester Openshaw College