Zi Heng Bong
Edinburgh,Midlothian
Summary
As a recent graduate in finance and management, I am earnestly committed to contributing positively to the field of accounting and finance. Guided by a determined and problem-solving approach, I aspire to apply my critical thinking and innovative skills to drive meaningful outcomes. Valuing teamwork, effective communication, and fostering strong relationships, I aim to optimize operational efficiencies. I am excited about the prospect of starting a new role as soon as possible and am open to relocation for the right opportunity.
Overview
7
7
years of professional experience
Work History
Waiter
Kau Kau Poke
Edinburgh, Midlothian
12.2023 - Current
- Get ingredients ready before the restaurant is open, which includes cutting vegetables and meat.
- Serve customers with a positive and courteous attitude.
- Opening and Closing of the store.
- Maintained proper hygiene of food and items involved with the foods (food storage).
Waiter
Pho Viet Restaurant
Edinburgh, Midlothian
12.2022 - Current
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Planned ahead manually for reserved customers so the restaurant would not be overcrowded.
Assistant coach
Zelts Dodgeball Club
Subang Jaya
06.2017 - 05.2021
- Provided guidance, emphasizing individual growth and skill development, with a focus on maintaining open communication, especially for those facing obstacles.
- Diligently facilitated skill enhancement, empowering individuals through personalized coaching and positive reinforcement, particularly for those encountering challenges.
- Cultivated a culture of continuous improvement and self-confidence, encouraging participants to exceed expectations by addressing hurdles with empathy and effective communication.
- Assisted in developing and refining individuals' skills, employing effective communication strategies to foster both professional and personal growth, even in challenging circumstances.
Education
Master of Science - Finance and Management
Heriot-Watt University
Edinburgh 09/2022 -
Bachelor of Science - Accounting and Finance
Heriot-Watt University
Edinburgh 09/2020 - 06/2023
Foundation Degree in Science - Foundation in Business (Math)
Heriot-Watt University
Malaysia 09/2018 - 07/2019
GCSEs -
Sri Emas International School
Malaysia 08/2014 - 06/2018
Skills
- Interpersonal skills
- Adaptability
- Communication
- Time-management
- Leadership
- Food and beverage service
- Table service
softwares
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Project
- Stata
- python
- SPSS
Languages
English, Chinese (Mandarin)
Native language
Malay
Intermediate
B1
Chinese (Cantonese)
Intermediate
B1
Timeline
Waiter
Kau Kau Poke
12.2023 - Current
Waiter
Pho Viet Restaurant
12.2022 - Current
Assistant coach
Zelts Dodgeball Club
06.2017 - 05.2021
Master of Science - Finance and Management
Heriot-Watt University
09/2022 -
Bachelor of Science - Accounting and Finance
Heriot-Watt University
09/2020 - 06/2023
Foundation Degree in Science - Foundation in Business (Math)
Heriot-Watt University
09/2018 - 07/2019
GCSEs -
Sri Emas International School
08/2014 - 06/2018
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