Zi Hao Zheng
Lancaster,Lancashire
Summary
I am currently an A-level student seeking an opportunity to gain valuable work experience from your IT business, aiming to pursue a course in IT or computer science with a focus on software development, I am keen to contribute to and learn from your business.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Customer Care
China Chef
Lancaster, Lancashire
2023.01 - Current
- Offered prompt solutions to maintain customer satisfaction
- Offered detailed advice on product and answered any queries regarding about the product such as allergies
- Tracked orders and processed refunds for new and existing customers
- Offered recommendations to customers based on specific situations, priorities and obstacles
- Investigated customer issues to find acceptable conclusion and prevent recurrence
- Maintaining hygiene standards for food safety
Education
GCSEs - 9-1 Maths, Science, English Language & Literature, Product Design, Creative Imedia, Chinese, RE
Our Lady's Catholic College
Lancaster 2018.09 - 2023.07
Skills
- Customer care
- Customer experience
- Hardware knowledge
- Basic programming skills
Timeline
Customer Care
China Chef
2023.01 - Current
GCSEs - 9-1 Maths, Science, English Language & Literature, Product Design, Creative Imedia, Chinese, RE
Our Lady's Catholic College
2018.09 - 2023.07