Summary
Overview
Work history
Education
Skills
Timeline
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Zi Hao Zheng

Lancaster,Lancashire

Summary

I am currently an A-level student seeking an opportunity to gain valuable work experience from your IT business, aiming to pursue a course in IT or computer science with a focus on software development, I am keen to contribute to and learn from your business.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Customer Care

China Chef
Lancaster, Lancashire
01.2023 - Current
  • Offered prompt solutions to maintain customer satisfaction
  • Offered detailed advice on product and answered any queries regarding about the product such as allergies
  • Tracked orders and processed refunds for new and existing customers
  • Offered recommendations to customers based on specific situations, priorities and obstacles
  • Investigated customer issues to find acceptable conclusion and prevent recurrence
  • Maintaining hygiene standards for food safety

Education

GCSEs - 9-1 Maths, Science, English Language & Literature, Product Design, Creative Imedia, Chinese, RE

Our Lady's Catholic College
Lancaster
09.2018 - 07.2023

Skills

  • Customer care
  • Customer experience
  • Hardware knowledge
  • Basic programming skills


Timeline

Customer Care

China Chef
01.2023 - Current

GCSEs - 9-1 Maths, Science, English Language & Literature, Product Design, Creative Imedia, Chinese, RE

Our Lady's Catholic College
09.2018 - 07.2023

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