Zihan Zhang
Vancouver
Summary
Dynamic UBC graduated student with experience at Haitong Securities, showcasing strong problem-solving and marketing skills. Excelled in roles requiring technical proficiency in Word, Excel, and Stata, and interpersonal communication. Proven track record in improving team efficiency and performance, leveraging bilingual capabilities in English and Mandarin to enhance service delivery and client satisfaction. Known for maintaining a diligent, enterprising and positive attitude, and exhibiting strong enthusiasm for learning new technologies and skills.
Overview
2
2
years of professional experience
Work History
Intern
Haitong Securities
08.2023 - 09.2023
- Assisted in consulting services like securities account management, third-party custody, and risk assessment.
- Collaborated with professional financial mentors in financial advisory services, preparing project presentation materials and reports to assist senior staff.
- Sorted and organized files, spreadsheets, and reports.
Volunteer
The Department of Asian Studies, UBC
01.2024 - 04.2024
- Provide one-on-one Chinese oral practice for non-native Chinese speaking students, and provide feedback after each training class.
- Assisted in organizing special programs and events to celebrate traditional Chinese festivals, spreading Chinese traditional culture widely on campus.
- Provided administrative support leads to help organize activities and improve the quality of Chinese oral practice classes.
Tutor
09.2022 - 12.2022
- Specialized in tutoring ELL (English Language Learner) students from age 13 to 17 for the introductory level of Mandarin and high school-level English.
- Used personalized learning plans to guide students to deeper understandings of course materials, and tailored homework for each student to correct weaknesses.
- Collaborated with parents to determine how best to support student success, monitoring student progress and provided feedback and support after each class.
Customer Service Supervisor
Lanzhou Beef Noodles
11.2022 - 12.2023
- Actively supported service associates by quickly responding to questions via phone and food delivery apps and providing appropriate solutions to customer issues.
- Monitored metrics and developed actionable strategies to improve efficiency and performance.
- Coached team members to deliver hospitable, professional service through day-to-day work and complex problems.
Education
Bachelor of Arts - International Economics
University of British Columbia
Vancouver, Canada05.2024
Skills
- Technical Skills: Word, Excel, Stata, PowerPoint, Outlook
- Languages: English, Mandarin
- Interests: Piano, Boxing, Singing, Jazz Dance
- Teamwork & Collaboration Skill
- Interpersonal Communication Skill
- Problem-Solving & Marketing Skill
Timeline
Volunteer
The Department of Asian Studies, UBC
01.2024 - 04.2024
Intern
Haitong Securities
08.2023 - 09.2023
Customer Service Supervisor
Lanzhou Beef Noodles
11.2022 - 12.2023
Tutor
09.2022 - 12.2022
Bachelor of Arts - International Economics
University of British Columbia
Similar Profiles
Juhao ChenJuhao Chen
Securities Trading Assistant at Haitong SecuritiesSecurities Trading Assistant at Haitong Securities
Jingayan LiJingayan Li
Intern at Haitong Securities Co., Ltd.Intern at Haitong Securities Co., Ltd.
Yiqin WangYiqin Wang
Investment Analyst at Haitong International Asset Management LimitedInvestment Analyst at Haitong International Asset Management Limited