Ziggy Anderson
Employability Coach
Summary
A determined and well experienced Employability Coach with a track record of success. Experience in B2B as well as B2C sales, recruitment, entrepreneurship, mentorship and career coaching. Able to utilise communication and analytical skills in a fast-paced environment. I am now looking for a career in the employability and welfare to work industry, where I can deliver a high standard of service. A proficient tech user. IAG level 2 qualified.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
STEM Career Adviser
Corndel
06.2022 - 06.2023
- Here I helped upskill NEET and long term employed Londoners, facing complex barriers into sustainable employment or education.
- Facilitated job fairs which lead to 70 new client registrations.
- Helped to support over 50% of caseload into sustainable employment and education.
- Led job readiness and career-building workshops to uplift client confidence.
- Highest number of participants referred to internal courses in my team.
- Consistently delivering the fastest enrolment of new candidates in the team.
- Maintained 100% rate of candidate enrolment target.
Business Support Officer
Corndel
06.2021 - 06.2022
- Started out as a participant on the programme to being employed within the same team.
- Mobilised a process to engage with new participants.
- Secured ongoing government funding by enrolling over 300 participants on to the programme.
- Aided development and delivery for all operations for the team.
- Improved compliance of registration documents from 50% compliance to 100%.
- Aided the digital inclusion of over 100 participants.
- Provided tech and business support for the team as well as the participants, which led to the enhancement of customer experience.
- Developed excel spreadsheet that streamlined the reimbursement of participant expenses.
Property Manager
Self Employed
06.2019 - Current
- I market and manage a holiday letting property in Spain with my wife.
- Invested £300 into a start-up earning 30k in 6 months.
- Booking.com traveller award winner of 2021.
- Maintained highest customer review score for property in the region.
- Most booked property within the region.
- Highest Customer engagement and reply rate on booking.com platform, currently at 100%.
Communication Specialist
Icon Communication Centre
Prague
01.2019 - 02.2020
- Icon CC Prague is an outsourcing company located in the Czech Republic.
- Here I worked for the Vonage Business Campaign acquiring new and managing existing client accounts.
- Aided team to implement business strategies that boosted performance.
- Acquired the highest amount of business clients in one day.
- Surpassed highest conversion rate within a month.
SEMH Behaviour Mentor
Haywood Grove School
01.2018 - 01.2019
- After helping my partner recover from a mental illness; this inspired me to work within the SEMH industry.
- Here I worked with the most challenging pupils on a one to one basis who were victims of gang grooming and abuse.
- Boosted morale by organising educational trips.
- Implemented an incentive scheme for students which led to an increase in student class attendance and aided behaviour management.
- Aided the strategic planning of the school.
- Customised learning material to cater to and improve academia of “intervention students”.
- Pitched new ideas to school representatives for the betterment of students.
- Prevented students from reoffending by introducing contact sport and mentorship.
Personal Carer
Caring for Partner
11.2017 - 01.2018
- During this time, I helped to support my partner recover from a mental illness to make a full recovery.
- Implemented a daily routine schedule.
- Provided motivational support.
- Organised therapy sessions with specialists.
- Provided life coaching and behaviour management support.
Recruitment Consultant
Square One Resources
06.2017 - 11.2017
- Sourced candidate and placed in a job role to secure deal in 1st week.
- Secured a new client in the second week on desk.
- Achieved a 100% interview rate for every candidate put forward to the client.
- Highest outbound calls made daily, 200 calls on average as opposed to the 80 call per day target.
Retail Sales Consultant
Vodafone
09.2016 - 06.2017
- Nominated to deliver briefs every morning to the sales team.
- Won ZTE mobile incentive by selling the most devices in the region.
- Coached team on effective broadband selling techniques which lead to a boost in sales.
- Highest performer for 3 months consecutively.
Sales Negotiator
Haart Estate Agents
03.2016 - 09.2016
- 1st to sell a property worth over a million in my region.
- Acquired the highest amount of property valuations in a quarter, throughout the entire company.
- Displayed exceptional customer service to prompt 5-star reviews from clients.
- Highest outbound call average in my region within 2 consecutive months.
Regional Sales Coach
Virgin Media
06.2015 - 03.2016
- 7-month secondment where I coached under 100 Sales Executives across 12 retail stores to success.
- Improved main KPI to at least 100% to target with every store visited.
- Improved customer satisfaction in my region by 20%.
- Supported newly appointed regional manager to hit all regional targets/KPI's for 4 months in a row; by frequently visiting stores, analysing performance data at strategy meetings, and conference calls.
- Created an ‘average price calculator' tool using Excel to increase conversion rates by 10%.
- Organised quarterly events to recognise and celebrate success for the top performing sales executives in the region.
- Coached the Sutton and Basingstoke store to success after underperforming for 6 and 9 months respectively, to achieve 200% to target in both stores.
Sales Executive & Communications Officer
Virgin Media
07.2013 - 06.2015
- Highest performer in the UK at Virgin Media and won a trip to New York.
- Maintained a 100% RGU attachment rate in the company.
- Worked overtime in all 12 stores in my region.
- Won 90% of company challenges and incentives.
- Achieved highest number of sales 5 every month in the company, for two years.
Education
IAG Level 2 - Information Advice and Guidance
Learning Curve Group
11.2022 - 02.2023
Safeguarding and Prevent Training -
Corndel
06.2020 - 06.2020
Sales Coaching Course -
Nick Drake Knight/Virgin Media
06.2015 - 06.2015
BTEC Level 2 First Diploma - Business
Epping Forest College
09.2007 - 06.2009
BTEC Level 2 First Diploma - Business
Epping Forest College
09.2007 - 06.2009
Skills
Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies
I have been writing poetry since the age of 13, and I also enjoy incorporating lyrics into music occasionally. My interest in poetry has improved my creativeness and made me more articulate.
I am a Martial Arts and gym enthusiast; my love for Martial Arts started when my mother first took me down to a local Karate class. I have trained in Karate, Taekwondo, Muay Thai and Boxing. Martial Arts has taught me how to be competitive, improved my social skills, empathy, as well as my understanding of different backgrounds and cultures. I am currently coaching family members to help them achieve their fitness goals.
During the Covid-19 pandemic I discovered a new passion for yoga and meditation. This has taught me self discipline, self awareness, and compassion.
Quote
Yesterday you said tomorrow, just do it!
Nike
Timeline
IAG Level 2 - Information Advice and Guidance
Learning Curve Group
11.2022 - 02.2023
STEM Career Adviser
Corndel
06.2022 - 06.2023
Business Support Officer
Corndel
06.2021 - 06.2022
Safeguarding and Prevent Training -
Corndel
06.2020 - 06.2020
Property Manager
Self Employed
06.2019 - Current
Communication Specialist
Icon Communication Centre
01.2019 - 02.2020
SEMH Behaviour Mentor
Haywood Grove School
01.2018 - 01.2019
Personal Carer
Caring for Partner
11.2017 - 01.2018
Recruitment Consultant
Square One Resources
06.2017 - 11.2017
Retail Sales Consultant
Vodafone
09.2016 - 06.2017
Sales Negotiator
Haart Estate Agents
03.2016 - 09.2016
Sales Coaching Course -
Nick Drake Knight/Virgin Media
06.2015 - 06.2015
Regional Sales Coach
Virgin Media
06.2015 - 03.2016
Sales Executive & Communications Officer
Virgin Media
07.2013 - 06.2015
BTEC Level 2 First Diploma - Business
Epping Forest College
09.2007 - 06.2009
BTEC Level 2 First Diploma - Business
Epping Forest College
09.2007 - 06.2009
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