Zifran Mohamed Thahir
Leicester,UK
Summary
Accomplished HR professional with extensive expertise in strategic HR support, employee relations, and engagement. Proven track record in developing and implementing learning and development strategies, coaching and mentoring staff, and ensuring compliance with HR policies. Adept at recruitment and talent management, disciplinary procedures, payroll systems, and effective networking. Exceptional communication skills combined with strong problem-solving abilities and attention to detail. Committed to fostering positive labour relations and optimising onboarding processes to enhance organisational performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Assistant
Quilombo UK
London
01.2024 - 03.2025
- Designed and implemented internal L&D programs for volunteers, aligning with organizational goals and values
- Conducted induction training for new joiners, ensuring seamless onboarding experiences
- Developed and delivered learning interventions, including performance management and leadership training
- Spearheaded the creation of learning materials and analysed their effectiveness to meet evolving organizational needs
- Played a key role in fostering a learning culture within the organization
- Carried out frequent performance evaluations for continuous staff improvement.
- Organised ongoing training sessions to enhance employees' professional development.
- Oversaw HR-related documentation, ensuring correct storage and accessibility when required.
- Maintained close relationships with department managers, promoting smoother operations throughout the company.
Deputy Manager
Poundland Ltd
Leicester
01.2016 - 03.2025
- Oversaw team operations, delivering excellent customer service and achieving key performance targets
- Recruited, trained, and mentored new employees, fostering a culture of continuous development
- Managed payroll, cash handling, and administrative tasks, ensuring compliance with GDPR and data protection policies
- Supported recruitment processes, employee performance reviews, and disciplinary actions
- Received 'Employee of the Month' recognition for outstanding customer service and leadership
- Promoted employee growth through personalized learning and development plans
- Utilised strategic planning to drive business growth.
- Collaborated with the manager to achieve organisational goals.
- Implemented effective staff training programmes for improved performance.
Business Admin
Department of Work and Pensions
01.2015 - 01.2016
- Served as the primary point of contact for claimant queries, delivering exemplary service in line with organizational standards
- Conducted training sessions for claimants on job hunting skills, including CV creation and online applications
- Promoted DWP's digital services to enhance claimant accessibility and engagement
Volunteer Recruitment Advisor
The Racial Equality Centre (TREC)
01.2015 - 01.2016
- Supported job fair attendees in completing evaluation forms and navigating employer interactions
- Referred clients to appropriate resources and caseworkers, ensuring tailored support
Education
Master of Arts - Human Resource Management
DMU
01.2020 - Jan 2022
Bachelor of Arts (Hons) - Human Resource Management
DMU
01.2017 - Jan 2021
Higher National Diploma (HND) - Computing and Software Development
ICBT
Sri lanka Sep 2011 - May 2013
Project Manager - Software Development Project
ICBT Campus
01.2013 - Jun 2013
Skills
- Strategic HR Support
- Employee Relations & Engagement
- Learning & Development Strategy
- Coaching & Mentoring
- HR Policies & Compliance
- Recruitment & Talent Management
- Disciplinary procedures expertise
- Payroll & HR Systems
- Exceptional Communication
- Problem Solving & Conflict Resolution
- Attention to Detail
- Time Management & Organization
- Knowledge of employment laws
- Employment contract understandings
- Grievance procedure understanding
- Fluency in hr terminology
- Labour relations expertise
- Onboarding process execution
- Effective networking
Certification
CIPD Level 5 and Level 7 in Human Resource Management, 01/01/22
Affiliations
- Member, Chartered Institute of Personnel and Development (CIPD)
- Active Participant, HR Network on LinkedIn
Custom
- Avid reader with a focus on HR trends and organizational psychology.
- Enjoys spending quality time with family and friends, fostering personal and professional connections.
Timeline
HR Assistant
Quilombo UK
01.2024 - 03.2025
Master of Arts - Human Resource Management
DMU
01.2020 - Jan 2022
Bachelor of Arts (Hons) - Human Resource Management
DMU
01.2017 - Jan 2021
Deputy Manager
Poundland Ltd
01.2016 - 03.2025
Business Admin
Department of Work and Pensions
01.2015 - 01.2016
Volunteer Recruitment Advisor
The Racial Equality Centre (TREC)
01.2015 - 01.2016
Project Manager - Software Development Project
ICBT Campus
01.2013 - Jun 2013
Higher National Diploma (HND) - Computing and Software Development
ICBT
Sep 2011 - May 2013
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