Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Zidane Zaman

Orpington,Kent

Summary

I am a fast learner with a heart to always learn something new. My past roles have taught me how to maintain a proffesional approach towards people and in the work I am involved in. I am reliable when things need to be done and can be trusted to finish work up to standard. I keep my work area clean before and ensure it's polished when leaving. My hobbies in football allow me to stay fit for each day ensuring I am always up in time for a hard day ahead. I expect the worst in almost any scenario to ensure when resolving issues I have planned every possible outcome. My work is fast and on time to certify that any deadlines are met. Many call me a social butterfly for being able to talk to anyone and keep good relationships within the company and outside. I am strong and can handle heavy workloads mentally and physically. My experience has enabled me to learn how to problem solve with confidence and keep a solid foundation. My main career goal in engineering stems from problem solving and ensuring I can use my knowledge to help build a better today and future.

Overview

3
3
years of professional experience

Work history

Attendant

VR N3XT
London, Bromley
08.2024 - Current
  • Went through health and safety risks before allowing customers to use the airsoft range.
  • Worked efficiently under pressure whilst maintaining excellent customer service.
  • Responded to inquiries, resulting in improved customer satisfaction.
  • Promoted venue's products and services through social media platforms leading to increased sales and attraction.
  • Maintained inventory of supplies to avoid shortages during rush hours.
  • Advised customers of rules and regulations to maintain safe facilities and activities wich includes airsoft range and virtual reality area.
  • Managed front desk operations smoothly during peak timings.
  • Uphold health and safety guidelines rigorously, contributing to a safe environment.
  • Greeted guests upon arrival, providing a warm welcome and directing them.
  • Participated in training new staff, sharing knowledge and best practices.

Sales Advisor

Topnotch Motors
Streatham, Kent
06.2023 - 09.2023
  • Outlined product features and answered questions about delivery policies, service standards and other areas of interest.
  • Helped customers understand their car needs and wants.
  • Delivered excellent customer service by addressing and resolving queries.
  • Suggested suitable cars to customers for enhanced car shopping experience.
  • Educated customers on warranties and return policies for transparency.
  • Managed and maintained online websites like autotrader to ensure all areas are up to date with correct vehicle information.

Administrator

Fiveways group
Brixton, London
01.2024 - 06.2024
  • Managed client communications by answering phones and corresponding through email.
  • Managed fuel efficiency to drivers through careful route planning and driving techniques.
  • Used GPS navigation effectively to find shortest possible routes.
  • Addressed passenger concerns promptly, improving overall satisfaction levels.
  • Cleaned vehicle's interior and exterior to meet high presentation standards.
  • Ensured proper documentations like driving license and vehicle insurance were always in order.
  • Followed routes and schedules diligently to ensure timely arrival at destinations.

Waiter

Raj Pavillion
Tunbridge wells, Kent
02.2022 - 12.2024
  • Resolved customer complaints promptly and escalating larger operational concerns to management.
  • Coordinated team members to take, serve and clear orders accurately.
  • Stocked and maintained silverware, linens and condiments.
  • Enquired about guest satisfaction.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Seated guests quickly and coordinated timely service to minimise table wait times.
  • Answered phones politely and promptly while accurately recording and confirming reservations.
  • Managed table settings for optimal dining experience.

Education

Level 2 Certificate - Engineering

London South East Colleges
Bromley, Kent
09.2024 -

GCSEs - Mathematics

London South East Colleges
Bromley, Kent
09.2024 -

Level 2 Certificate - Business

Darrick wood Secondary school
Locksbottom, Kent
09.2023 - 06.2024

GCSEs - English Language

Darrick Wood Secondary School
Locksbottom, Kent
09.2018 - 07.2023

GCSEs - English Literature

Darrick Wood Secondary School
Locksbottom, Kent
09.2018 - 07.2023

GCSEs - History

Darrick Wood Secondary School
Locksbottom, Kent
09.2018 - 07.2023

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Team building
  • Computer troubleshooting
  • Quality Assurance
  • Social media marketing
  • Listening Skills
  • Hand to eye coordination

Languages

English
Native
Bangladeshi
Fluent

Timeline

Level 2 Certificate - Engineering

London South East Colleges
09.2024 -

GCSEs - Mathematics

London South East Colleges
09.2024 -

Attendant

VR N3XT
08.2024 - Current

Administrator

Fiveways group
01.2024 - 06.2024

Level 2 Certificate - Business

Darrick wood Secondary school
09.2023 - 06.2024

Sales Advisor

Topnotch Motors
06.2023 - 09.2023

Waiter

Raj Pavillion
02.2022 - 12.2024

GCSEs - English Language

Darrick Wood Secondary School
09.2018 - 07.2023

GCSEs - English Literature

Darrick Wood Secondary School
09.2018 - 07.2023

GCSEs - History

Darrick Wood Secondary School
09.2018 - 07.2023
Zidane Zaman