Zidane Gregory
London,City of London
Summary
Motivated and hardworking individual currently studying Business Management with Human Resources at university, with experience in hospitality, catering, and community volunteering. Skilled in customer service, communication, teamwork, and working efficiently in fast-paced environments. Volunteered at children’s summer camps, supporting activities, supervising groups, and helping create safe and engaging experiences for young people. Strong organisational and interpersonal skills with a positive attitude towards learning, professional development, and delivering high-quality service.
Overview
7
7
years of professional experience
Work history
Student Consultancy Project
University of Brighton
Brighton, Brighton and Hove
03.2026 - 05.2026
- Collaborated within a team of five to develop a comprehensive promotional plan for The Outdoors Project Brighton & Hove, a children's outdoor holiday club.
- Conducted market research and analysed customer behaviour, local demand, and competitor activity across Brighton and Hove.
- Contributed to the development of marketing strategies and recommendations to increase brand awareness and customer engagement.
- Presented findings and strategic recommendations as part of a consultancy project, demonstrating strong teamwork, communication, and problem-solving skills.
- Successfully met project deadlines while working collaboratively in a professional business environment.
Hospitality manager
Flanders Community centre
London, london
06.2022 - Current
- Recruited and onboarded hospitality staff, providing training on service standards to enhance productivity.
- Trained new hires in service standards for increased productivity.
- Oversaw business operations, ensuring a clean, safe, and welcoming environment for guests.
- Handled difficult customer situations, restored guest satisfaction.
- Supervised front-of-house operations, ensured top-quality customer service.
- Cultivated teamwork amongst staff, boosted morale.
Volunteer
Kulan Summer Camp
London, City of London
06.2024 - 08.2024
- Planned activities schedule for assigned group and facilitated smooth transitions to meet planned arrival times.
- Gained experience in safeguarding awareness, teamwork, and working responsibly in a fast-paced childcare setting.
- Helped create a welcoming atmosphere by encouraging participation, supporting children’s wellbeing, and ensuring activities ran smoothly.
- Developed strong communication and leadership skills by working closely with staff, parents, and young people from diverse backgrounds.
- Supervised children during group activities, sports, and educational sessions while promoting teamwork and positive behaviour.
- Cleaned up spaces after the summer camp, collecting rubbish, storing furniture and sanitising surfaces.
Volunteer
UK Latin Community Youth Summer Camp
London, City of London
07.2023 - 08.2023
- Helped Prepare the premises and supplies for arriving parents and kids.
- Coached football sessions and lead team-building exercises
- Helped the children develop confidence and communication skills in a positive and engaging environment.
- Addressed group behavioural issues and promote fun, safety and inclusivity.
- Encouraged physical fitness, teamwork, dedication; improved overall well-being of participants.
- Built relationships with parents or guardians; kept them informed about progress.
- Tailored sessions to provide physical challenge to individuals with varying abilities.
Catering manager
Punjab catering food LTD
Romford, Essex
07.2019 - 08.2021
- Ensured client satisfaction by maintaining high standards in food quality and presentation.
- Assessed equipment requirements periodically, ensuring optimal functionality at all times.
- Coordinated large-scale catering events,
- Managed all aspects of kitchen operations, ensuring smooth workflow.
- Hired and managed catering staff to perform best practices and quality standards.
- Loaded and unloaded tableware and catering supplies before and after catering vehicles.
- Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
- Enhanced team efficiency with consistent training programmes.
Education
Bachelor of Business Administration - Business Management with HR
University of Brighton
Brighton 09/2023 - 07/2026
BTEC - Business Enterprise
Sir George Monoux
London 09/2020 - 05/2022
GCSEs - English Maths Science History Sociology
Alternative Centre Of Education
London 09/2018 - 07/2020
Skills
- Staff training
- Food hygiene training
- Catering supervision
- Staff leadership
- Customer service Excellence
- Teamwork and communication
- Effective Problem solving
- Adaptability and Composure
Timeline
Student Consultancy Project
University of Brighton
03.2026 - 05.2026
Volunteer
Kulan Summer Camp
06.2024 - 08.2024
Volunteer
UK Latin Community Youth Summer Camp
07.2023 - 08.2023
Hospitality manager
Flanders Community centre
06.2022 - Current
Catering manager
Punjab catering food LTD
07.2019 - 08.2021
Bachelor of Business Administration - Business Management with HR
University of Brighton
09/2023 - 07/2026
BTEC - Business Enterprise
Sir George Monoux
09/2020 - 05/2022
GCSEs - English Maths Science History Sociology
Alternative Centre Of Education
09/2018 - 07/2020