Summary
Overview
Work history
Education
Skills
Timeline
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Ziad Mohamed

Summary

I am dedicated and reliable professional with valuable work experience across customer service and warehouse roles. I have continuously developed my skills in time management, teamwork, and problem solving, consistently exceeding expectations and delivering high quality results. Known for my strong work ethic, adaptability, and positive attitude, I thrive in fast-paced environments and am committed to going the extra mile to support team success. Eager to contribute my skills and grow further in a dynamic role.

Overview

2
2
years of professional experience

Work history

Warehouse operative

Lidl
07.2024 - 07.2025
  • Efficiently received, unpacked, and checked deliveries to ensure accuracy and quality of stock in line with company standards.
  • Organised and maintained the warehouse to ensure a clean, safe, and efficient working environment.
  • Picked and packed customer orders accurately and swiftly to meet strict deadlines and maintain high customer satisfaction.
  • Operated warehouse machinery such as pallet trucks and forklifts safely and in accordance with health and safety guidelines.
  • Assisted with stock rotation and inventory management, ensuring products were correctly labelled and stored to minimise waste and loss.
  • Collaborated closely with team members and supervisors to streamline warehouse processes and improve overall efficiency.
  • Maintained thorough records of stock movements and deliveries using company systems to support accurate inventory control.
  • Adhered strictly to health and safety regulations, promoting a culture of safety and compliance throughout the warehouse

Customer assistant

Marks and Spencers
08.2023 - 04.2024
  • Delivered excellent customer service by assisting customers with product enquiries, offering advice, and ensuring a positive shopping experience.
  • Operated tills efficiently, processing high volumes of transactions accurately and handling payments promptly during busy periods.
  • Organised and managed stock in the warehouse, ensuring products were stored correctly and easily accessible for restocking.
  • Stocked and replenished shelves regularly, maintaining tidy displays and ensuring product availability throughout the store.
  • Packed and prepared online and delivery orders carefully, ensuring accuracy and timely dispatch to meet customer expectations.
  • Assisted in inventory management by receiving deliveries, checking goods against orders, and organising backstock areas.
  • Worked collaboratively with team members to meet sales targets, uphold store standards, and maintain a safe, clean working environment.
  • Supported loss prevention efforts by adhering to company policies and procedures regarding stock control and customer service.

Education

GCSEs -

University Collegiate School
Bolton

Skills

  • Punctual and highly reliable, consistently making efficient use of time to deliver outstanding results
  • Strong work ethic with a proven track record of exceeding expectations and going above and beyond
  • Maintain a positive attitude even in challenging situations, contributing to a supportive and productive work environment
  • Excellent time management skills, consistently meeting or beating deadlines
  • Adaptable and quick to learn new skills, thriving in fast-paced and dynamic settings
  • Effective communicator who works well both independently and as part of a team to achieve shared goals
  • Dependable under pressure, willingly taking on additional responsibilities to support colleagues and improve efficiency
  • Detail-oriented with a proactive approach, ensuring high standards and professionalism in all tasks
  • Committed to continuous improvement and always ready to go the extra mile to contribute to team success

Timeline

Warehouse operative

Lidl
07.2024 - 07.2025

Customer assistant

Marks and Spencers
08.2023 - 04.2024

GCSEs -

University Collegiate School

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Ziad Mohamed