Ziad Mekhallalati

• Qualified specialist contractors for partnership and delivery capability
• Supported scope definition and lifecycle-based decision making

• Contacted letting agents and property managers to understand their contractor networks and explore coordination partnerships
• Gained hands-on insight into how buildings are maintained, upgraded and managed post-completion

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• Designed and delivered a structured mentoring programme with full scheduling and performance tracking
• Managed logistics, communications and issue resolution
• Researched public grant opportunities to support programme growth
• Submitted partnership enquiries aligned to public-sector funding criteria
• Delivered the project under time, cost and quality constraints

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• Made 250–500 outbound calls per day to cold and warm leads
• Closed customers within a single phone call, maximising conversion
• Generated four-figure annual recurring revenue within 10 days
• Maintained a 0% cancellation rate, showing high-trust communication
• Consistently met and exceeded daily revenue and conversion KPIs

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• Engaged up to 80–100+ prospects per day across London locations
• Converted footfall into direct customer sign-ups and revenue
• Applied persuasion, objection handling, customer psychology in live sales
• Worked in target-driven environments with performance-based incentives
• Built strong brand trust, improving customer retention and consolidation

• Built strong awareness of logistics, operational risk and service continuity
• Liaised between store, warehouse and customers to maintain workflow
• Independently managed the online fulfilment operation, ensuring orders representing thousands of pounds of stock were picked, dispatched and delivered on time