Zhulieta Peteva
London
Summary
Dependable laundry professional offers 5 years of cleaning and garment repair experience. Monitors orders to prioritise tasks and organises workflow to meet daily demands. Cleans and mends textiles to restore appearance. Reliable and motivated individual with strong organisational skills and keen attention to detail, ideal for Linen Porter role. Proficient in maintaining cleanliness and ensuring smooth operations, coupled with excellent communication abilities. Committed to enhancing guest experiences by delivering high standards of linen care and presentation.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Linen Porter Supervisor
St. Ermin's Hotel
London
2020.01 - 2025.01
- Streamlined linen inventory management through meticulous record-keeping.
- Ensured compliance with health protocols whilst handling linen supplies.
- Coordinated closely with laundry service providers to ensure timely deliveries.
- Managed emergency linen requirements promptly, avoiding potential customer dissatisfaction.
- Worked with team members to process high-volume laundry orders.
- Maintained high hygiene standards for guest safety.
Team leader
Great Scotland Yard
London
2019.07 - 2020.01
- Company Overview: New opening
- Assign special duties, eg
- VIPs
- Responsible for reporting any engineering faults
- Monitor the progress of housekeeping staff
- Carrying out inventories of linen and other items in guest rooms
- New opening
Housekeeping Supervisor
Crowne Plaza London Albert Embankment
London
2018.09 - 2019.07
- Company Overview: New opening
- Supervise the housekeeping staff (maid, laundry, porter)
- Maintain the building for safe and clean experience
- Training, coaching and counseling to ensure maximum efficiency
- Issue assignments to staff
- Respond to quest requests and concerns
- Control inventory and order supplies
- New opening
Room Attendant, Housekeeping, Supervisor
Union Jack Club
London
2017.04 - 2018.08
- Responsible for cleaning and servicing guest rooms
- Replenishment of guest rooms and bath supplies
- Rotation cleaning duties as required
- Attending necessary maintenance duties
- Supervising duties as required
Education
Higher education entrance qualification - Art and History of Art
Vasil Levski High School
Dimitrovgrad 1991.09 - 1996.06
Pastry and Baking theoretical and practical training
Institute of Tourism Studies
2015.12 - 2016.03
Skills
- Pastry and Baking
- Office Admin and Reception Skills
- EDP
- MS Office
Languages
Bulgarian
English
Russian
Personal Information
Nationality: Bulgarian
Timeline
Linen Porter Supervisor
St. Ermin's Hotel
2020.01 - 2025.01
Team leader
Great Scotland Yard
2019.07 - 2020.01
Housekeeping Supervisor
Crowne Plaza London Albert Embankment
2018.09 - 2019.07
Room Attendant, Housekeeping, Supervisor
Union Jack Club
2017.04 - 2018.08
Pastry and Baking theoretical and practical training
Institute of Tourism Studies
2015.12 - 2016.03
Higher education entrance qualification - Art and History of Art
Vasil Levski High School
1991.09 - 1996.06