Zhivko Golov
Royal Tunbridge Wells,Kent
Summary
Reliable and proactive Maintenance and Logistics Professional with diverse experience across facilities management, technical environments, construction and warehouse operations. Skilled in preventative and reactive maintenance, basic plumbing, building upkeep and strict adherence to Health & Safety standards. Demonstrates strong mechanical aptitude, basic electrical knowledge and experience working with automated systems and production equipment.
Experienced in warehouse operations including picking, packing, order verification and general labour tasks, with solid understanding of logistics processes. Holds a commercial driving licence with expertise in safe driving practices, multi-drop delivery and vehicle maintenance. Proficient in Microsoft Office (Word, Excel, PowerPoint) for reporting and operational support.
A positive and adaptable team player with a customer-focused approach, committed to maintaining safe, efficient and well-organised working environments while continuously developing technical and operational skills.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Express delivery driver
Childrensalon
Tunbridge Wells, England
2024.08 - 2026.02
- Ensured timely completion of same-day deliveries to multiple clients.
- Performed daily inspections to ensure vehicle functionality.
- Represented company to numerous clients to enhance express delivery services.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Obtained signatures needed to complete and process paperwork upon deliveries.
- Checked vehicle's fluid levels and tyre pressure, promptly scheduling any required repairs.
- Answered customer questions regarding shipments, quotations and Estimated Time of Deliveries (ETDs).
- Engaged clients to create rapport and established long-term customer relationships through prompt and courteous service.
- Navigated various routes efficiently, leading to increased route coverage.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Provided excellent customer service, enhancing company reputation.
Bus Driver
Childrensalon
Royal Tunbridge Wells, England
2023.03 - 2024.08
- Picking up and returning staff to the workplace
- Built and maintained courteous and effective working relationships
- Maintained clean, safe working environments to eliminate accident risks
- Managed complaints with calm, clear communication and problem-solving
- Maintained timely adherence to schedules and safety protocols.
- Used local road knowledge to navigate unforeseen traffic, construction, or other obstacles.
- Observed weather conditions and adjusted driving accordingly for passenger safety and other road users.
- Maintained punctuality for smooth running of timetable schedules.
- Navigated different routes efficiently to reach destinations on time.
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
- Promoted good behaviour amongst passengers with clear communication of rules.
Picking and Packing assistant
Childrensalon
Royal Tunbridge Wells, England
2019.10 - 2023.03
- Accurately pick products from warehouse shelves based on customer orders using handheld scanners
- Carefully and efficiently pack selected items into appropriate packaging, ensuring items are secure and protected during transit
- Conduct visual checks to ensure all picked and packed items meet quality standards, reporting any discrepancies or damaged goods
- Keep the warehouse space clean, well-organized, and ensure aisles are clear for safe movement
- Report any issues, delays, or challenges in the picking and packing process to supervisors promptly
- Adhere to safety guidelines and procedures to maintain a secure working environment
- Operates various pieces of equipment (i.e
- Electrical Pallet Jacks, etc)
- Operating an electric train
- Inspected product conditions prior to packing, maintaining high quality standards.
- Ensured safe transport to clients by securely packaging items.
- Monitored stock levels regularly keeping track of any shortages or excess,.
- Used appropriate packing tools and materials effectively to prevent damage during transportation.
Driver - second job
Dominos
Royal Tunbridge Wells, England
2017.08 - 2019.09
- Delivering food around town and in town
- Engaged clients to create rapport and established long-term customer relationships through prompt and courteous service
- Handled merchandise carefully to provide safe delivery
- Delivered goods and services to customers on time and made sure they were in excellent condition.
- Notified management of vehicle safety concerns and issues.
- Delivered goods safely by adhering to strict road safety rules.
- Maintained vehicle cleanliness for a professional appearance.
- Resolved logistical issues swiftly to ensure on-time deliveries.
Maintenance Technician
WA Turner
Royal Tunbridge Wells, England
2015.04 - 2019.09
- Proactive and reactive maintenance
- Planned Preventative Maintenance (PPM) checks
- Completing maintenance requests via central system
- Building fabric repairs: painting and general upkeep
- Basic plumbing repairs (toilets, sinks, showers)
- Furniture repairs, room setup and portering duties
- Safe moving of equipment and furniture
- Maintenance and cleaning
- Prompt fault reporting and issue resolution
- Strong understanding of Health & Safety regulations
- Reliable, organised and team-oriented
- Working with conveyor machines
- Executed preventative maintenance for increased equipment lifespan.
- Carried out repairs to ensure machine longevity.
- Adhered to all standard operating procedures ensuring compliance and safe operation.
Maintenance - second job (part time)
Self - employed
Uckfield, England
2016.06 - 2017.05
- General maintenance
- Painting and decorating
- Carpentry
- Assembling furniture or equipment
- Installing kitchens and appliances
- Computer work - describing costs and parts
- Created plans and communicated deadlines to complete projects on time.
- Built and maintained courteous and effective working relationships.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Quality specialist/Maintenance Engineer
Se Bordnetze-Bulgaria EOOD
Burgas, Bulgaria
2010.06 - 2015.04
- Developed wiring systems for various automotive brands including Porsche and Audi.
- Collaborated with international teams while monitoring program efficiency.
- Utilized computer programs to enhance and oversee quality.
- Resolved quality-related issues promptly, supporting swift corrective and preventative actions
- Assisted in problem-solving to drive root cause analysis and preventive action
- Used detailed calibration equipment accurately to inspect precision machined components
- Assistance with project work - stock registration, new equipment, relocation of departments, furniture, workstations
- First responder in emergency situations on site any time of the week
- Driving to stores, moving and delivering for facilities and others, moving items between units
- Undertaking regular service, maintenance and troubleshooting
- Cleaning of common areas, painting, snow removal, window cleaning and roofing work
- Installing appliances in kitchens and working with various machines (basic electrical skills for connecting electrical appliances)
- Building inspection for leaks, alarm system and fire alarm tests
- Good teamwork under stress and busy work
- Analysed data to identify areas requiring improvement.
Sales expert, Store manager - second job
Mobil Tel Ltd.
Karnobat, Bulgaria
2012.04 - 2014.04
- Excellent manager and store sales management
- Utilized computer software to execute company tasks and adhere to standards.
- Operated necessary programs to execute company tasks.
- Used advanced sales and negotiation techniques to increase revenue and drive customer interest
- Liaised with customers to determine needs, provide recommendations and upsell services
- Actively listened to identify, cater and exceed customer needs and expectations
- Analysed sales data and reports to identify trends and performance improvement opportunities.
- Negotiated contracts and packages to maximise profit while ensuring client satisfaction.
- Monitored competitor activity and adjusted strategies to maintain competitive advantage.
- Identified potential leads for new business opportunities.
Waiter and bartender-seasonal job still a student
Duni Marina
Sozopol, Bulgaria
2009.03 - 2009.09
- Seasonal work as a waiter and then as a bartender in a 5-star hotel by the sea.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Checked accuracy of completed orders and delivered to customers at tables.
- I worked for a few months during the summer vacation because I hadn't finished school.
- Greeted new customers, answered initial questions and took drink orders.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Assisted in food preparation, resulting in timely service delivery.
Education
Informatics and information technologies - IT
Angel Kunchev
Ruse, Bulgaria 2007.09 - 2011.06
Informatics and information technologies - IT
Hristo Botev
Sungurlare, BulgariaSkills
- Warehouse Associate
- Picking Packing
- General Labor
- Carpentry
- Construction
- Microsoft Office Word
- Excel
- IT
- Responsible driving
- Driver with category - B, C, D - Cpc with Digital Tachograph card
- Power Point
- Painting And Decorating
- Plumbing (basic)
- GPS and navigation apps
- Vehicle maintenance
- Pallet jack operation
- Multi-Drop delivery experience
- Loading and unloading
- Electrical skills (basic)
- Adaptable to new technologies
- Troubleshooting strength
- Automated systems familiarity
- Construction site experience
- Mechanical aptitude
- Forklift operating
- Maintenance repairs
- Hand tools proficiency
- Safety procedures understanding
- Goods vehicle operation
- Order verification expertise
- Logistics planning knowledge
- Parcel inspection awareness
- Commercial driving licence
- Records keeping aptitude
- Safe driving practice
- Cleanliness commitment
- Self-Motivation for lone working
- Traffic law adherence
Certification
- Tow Tractor & Trailer, 08/01/20, Operation course and practical test passed for safely operate the machine
- Lift Truck Operator, 07/01/18, Operational course and practice test passed for the machine
- Driving License, 09/01/09
- Essential hygiene and chemical safety - food, 02/01/12, The course covered the reasons for cleaning and disinfection, cleaning methodology, good cleaning practices, correct identification of chemicals, safe storage and disposal of chemicals.
Custom Section
Trustworthy, reliable, responsible, honest
Personal Information
- Industry: IT
- Driving Licence: B, C, D with CPC and Digital Tachograph card
Affiliations
- Training in the gym
- I love walks in nature
Timeline
Express delivery driver
Childrensalon
2024.08 - 2026.02
Bus Driver
Childrensalon
2023.03 - 2024.08
Picking and Packing assistant
Childrensalon
2019.10 - 2023.03
Driver - second job
Dominos
2017.08 - 2019.09
Maintenance - second job (part time)
Self - employed
2016.06 - 2017.05
Maintenance Technician
WA Turner
2015.04 - 2019.09
Sales expert, Store manager - second job
Mobil Tel Ltd.
2012.04 - 2014.04
Quality specialist/Maintenance Engineer
Se Bordnetze-Bulgaria EOOD
2010.06 - 2015.04
Waiter and bartender-seasonal job still a student
Duni Marina
2009.03 - 2009.09
Informatics and information technologies - IT
Angel Kunchev
2007.09 - 2011.06
Informatics and information technologies - IT
Hristo Botev