Zhila Lashkari
Birmingham
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Overview
14
14
years of professional experience
Work History
Restaurant Waiter
Etci Mehmet Restaurant
02.2024 - Current
- Answered about 60 customers' questions, recommended items, and recorded order information during shift.
- Explained menu items and suggested appropriate options for food allergy concerns.
- 100% Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Quickly reset and cleaned up at least 20 tables after customers left to enable speedy turnaround and guest flow.
Secretary
Gabric
06.2010 - 09.2023
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Bachelor of Science - Civil Engineering
Omran & Tose'e
Iran 04.2001 -
Skills
Computer Literacy
Shelving Organization
Teamwork and Collaboration
Document drafting
Time Management
Problem-solving abilities
Multitasking Abilities
Product Labeling
Languages
Persian
Native language
English
Upper intermediate
B2
Software
Excel
Auto Cad
Word
Power point
Timeline
Restaurant Waiter
Etci Mehmet Restaurant
02.2024 - Current
Secretary
Gabric
06.2010 - 09.2023
Bachelor of Science - Civil Engineering
Omran & Tose'e
04.2001 -