Zhibek Iskender

Dedicated educator with a passion for student success.

Provided educational services by planning, organizing and delivering engaging academic experiences. Qualified in facilitating practical training sessions, coordinating school events, and providing substitute teaching coverage. Skilled in building positive relationships with students, staff, and parents. Seeking a challenging role where I can contribute my skills to creating a supportive and enriching learning environment.

• Developed partnerships with parents and students to build awareness, increase support and share resources.
• Conferred and resolved education-related issues and problems with students, parents and school officials.
• Established strong rapport with students and families through regular communication and involvement in school events.
• Evaluated assignments and monitored performance and compliance with regulations to achieve goals

Beauty Salon Manager

Experienced salon manager with a proven track record of success.

Skilled in overseeing all aspects of salon operations, including customer service, staff management, and financial performance. Passionate about creating a welcoming and professional environment for clients and staff. Seeking a challenging role where I can leverage my leadership skills and industry knowledge to contribute to the growth and success of a thriving salon.

• Collaborated with other beauty professionals to offer specialized services such as makeup application or hair extensions.
• Streamlined appointment scheduling for increased efficiency and client convenience.
• Maintained a clean, safe, and welcoming environment for clients and employees alike.
• Recruited talented stylists by participating in job fairs and networking within the industry.

Customer service professional with a proven track record of providing exceptional support.

Experienced in handling incoming calls, processing orders, and resolving customer inquiries. Skilled in building strong relationships with customers and maintaining a positive company image. Seeking a challenging role where I can utilize my communication skills and problem-solving abilities to contribute to a thriving business.

• Responded to customer requests for products, services, and company information.
• Assisted customers by answering questions and responding to inquiries.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Maintained accurate records of customer interactions, ensuring efficient follow-up and resolution of outstanding issues.
• Provided exemplary customer service, earning recognition as a top performer for multiple consecutive months.
• Assisted in training new employees on call center processes, fostering a positive work environment through teamwork and collaboration.
• Demonstrated resilience in high-stress situations, consistently maintaining a calm demeanor and professional tone when assisting challenging customers.