Summary
Overview
Work History
Education
Timeline

zhan gao

Cardiff

Summary

Approachable, customer-focused, and detail-oriented professional with experience in both hospitality management and freelance photography. A long-time Apple user with hands-on experience using Apple products — including iPhone, MacBook Pro, and Final Cut Pro — for creative work. Confident communicator who enjoys helping others understand and get the best from their technology. Comfortable in fast-paced environments, quick to learn, and passionate about working in a team that values inclusion, service, and continuous improvement.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work History

Freelance Photographer & Videographer

Freelacer
, United Kingdom
02.2023 - Current
  • Worked with restaurants, pubs, schools, and private clients to capture photos and videos for marketing and events.
  • Listened to client needs and delivered high-quality work on time.
  • Used Apple devices and software (including Final Cut Pro and iMovie) to edit and manage content.
  • Filmed and edited travel vlogs for YouTube, focusing on storytelling and visual quality.
  • Organised all parts of each project — from planning and shooting to editing and delivery.
  • Built strong working relationships with clients through good communication and reliable service.

Hotel manager

JinShanHaiLian Tourism and Holiday Mountain Resort
Xiamen, China
06.2014 - 07.2016
  • Managed daily operations across reception, housekeeping, food service, and maintenance. housekeeping, food and beverage, and maintenance.
  • Helped customers with care and patience, solving problems calmly and making sure their needs were met.
  • Organized and supervised events, group stays, and special guest experiences.
  • Kept clear records of bookings, budgets, and staff schedules.
  • Trained new team members and supported staff to deliver good, consistent service.
  • Helped promote the resort by working with the marketing team and taking photos for brochures and social media.

Education

Master of Arts - Journalism, Media and Communication

Cardiff University, Cardiff
09.2013 - 09.2014

Timeline

Freelance Photographer & Videographer - Freelacer
02.2023 - Current
Hotel manager - JinShanHaiLian Tourism and Holiday Mountain Resort
06.2014 - 07.2016
Cardiff University - Master of Arts, Journalism, Media and Communication
09.2013 - 09.2014

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