Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic
Zeynep duygu koroglu

Zeynep duygu koroglu

Worksop,Nottinghamshire

Summary

A certified teaching assistant with expertise in mental health awareness, autism understanding, and special educational needs and disability. Proficient in problem-solving, strategic planning, and team building, complemented by strong communication skills and resourcefulness. Multilingual with a solid foundation in SQL Structured Query Language and functional English skills. Calm under pressure with a commitment to fostering inclusive learning environments and supporting diverse needs. Dedicated to leveraging qualifications to contribute effectively to educational settings while pursuing opportunities for professional growth.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Hardworking and motivated student seeking opportunities to gain practical experience. Quick learner, enthusiastic about helping others. Offers strong communication and interpersonal skills to connect with people from range of backgrounds.

Dependable and friendly team player, committed to providing support and guidance to enhance well-being. Works hard with compassion and empathy to engage people from diverse backgrounds. Demonstrates sensitivity, confidentiality and respect towards service user's needs.

Strong communicator and team player seeking to develop skills and help others. Demonstrates problem-solving and logical thinking mindset to work collaboratively with team and resolve challenges. Willing to take on varied and challenging work.

Motivated individual enthusiastic about challenging work. Adapts easily to different environments and flexes with changing demands.

Energetic worker dedicated to creating fun environment and helping participants enjoy events. Works well within teams to develop creative ideas and solve diverse problems impacting guest safety and satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work history

Volunteer worker (Teaching assistant)

St.John's Church of Academy Primary School
Worksop
01.2024 - Current
  • Tutored students in English and Mathematics, improving their academic performance.
  • Improved team morale with proactive communication and problem-solving skills.
  • Improved student engagement by utilising interactive learning techniques.
  • Facilitated active learning environments with engaging teaching aids and resources.
  • Supported classroom teacher with behaviour management, promoting a positive learning environment.
  • Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
  • Prepared classroom materials to facilitate efficient lessons.
  • Collaborated with teaching staff in organising school events, fostering community spirit.
  • Led small group sessions for enhanced focus on challenging topics.
  • Prepared positive, productive learning environments with engaging wall displays and effective resources.
  • Organised and distributed learning materials, ensuring students received relevant homework, textbooks and classroom supplies.
  • Boosted academic achievement of special needs students through compassionate, considered individual tutoring.
  • Recommended additional materials and resources to improve student skills.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Offered students personalised support during in-class activities and projects.
  • Prepared necessary equipment and technology ahead of class.
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
  • Organised class spaces and prepared materials for upcoming teacher lessons.
  • Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.
  • Gave students papers related to assignments and collected finished work.
  • Arranged recreational spaces and equipment to encourage physical activity.
  • Maximised student engagement and receptive learning by educating students using individualised instructional approaches.
  • Collaborated with other professionals for holistic development of students with special needs.
  • Maintained comprehensive records of students' performance, identified areas for improvement.
  • Encouraged peer interaction to improve social skills amongst the learners.
  • Organised field trips to enhance experiential learning amongst the students.
  • Served as an advocate for children's rights within school setting, ensured equal opportunities for all learners.
  • Taught life skills such as self-care, communication and basic literacy skills to students.
  • Provided emotional support to pupils dealing with challenges related to their specific conditions.
  • Stimulated curiosity and interest in subjects through use of multi-sensory teaching aids.
  • Created classroom environment to promote physical, social and emotional development.
  • Set clear short-term and long-term goals to help SEN student progression.
  • Assessed SEN student abilities and crafted individual teaching plans.
  • Provided personal and medical care for students as required.
  • Used exemplary teaching and behaviour management strategies to manage class atmosphere.
  • Offered guidance and advice to parents on educational and social matters relating to SEN students.
  • Encouraged good behaviour through positive reinforcement and incentives.
  • Taught self-help skills to students with hearing, sight and other impairments.
  • Prepared students for transition to upper years by teaching more complex skills and encouraging future-focused thinking.
  • Encouraged student independence and independent problem-solving throughout lessons.
  • Held one-to-one training for struggling and underachieving students requiring extra tuition.

Hospital Information Management System

Fonet Information Technologies
Ankara, Altindag
03.2014 - 08.2016
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Displayed energy and enthusiasm in fast-paced environment.
  • I was part of a team that managed all operational processes in hospitals, hospital information management, patient records, financial transactions, lab results and doctor appointments electronically. Sometimes when the system was not working, we took initiatives and interventions to get the system working again by accessing the database.
  • I worked in the information management system at Ankara Numune Education and Research Hospital.


Medical secretary

Anadolu hospital
Eskisehir
01.2010 - 01.2013
  • Created monthly reports on patient statistics providing valuable data for management decisions.
  • Developed friendly relationships with patients to improve their comfort level during visits.
  • Liaised with pharmaceutical representatives, ensuring regular supply of necessary medicines.
  • Promoted a positive patient experience through professional telephone etiquette.
  • Improved office efficiency with organised filing systems.
  • Co-ordinated health insurance claims for timely reimbursements.
  • Scheduled appointments to reduce patient waiting times.
  • Maintained patient confidentiality by adhering to strict data protection policies.
  • Executed tasks given by healthcare professionals effectively leading to smooth workflow.
  • Contributed to team meetings, providing relevant insights from front desk activities.
  • Transcribed medical reports accurately, reducing errors in documentation.
  • Managed medical records, ensuring accuracy and accessibility.
  • Contributed to efficient stock control of medical supplies preventing shortages.
  • Supported hospital staff for smooth day-to-day operations.
  • Provided administrative support to medical staff, enhancing their productivity levels.
  • Answered phone enquiries and transferred calls to specific departments.
  • Photocopied and scanned documents to update patient records.
  • Registered information on database to maintain accurate and updated details.
  • Managed calendar and scheduled appointments for physicians and nurses.
  • Independently resolved issues with resourceful research and critical thinking,
  • Followed written and verbal directions, managing high-volume details and tasks with accuracy.
  • Verified ID and insurance information of patients.
  • Shared communications between medical staff and patients.
  • Set new appointments, rescheduled appointments, and sent reminders.
  • Transcribed medical information for patient or facility records.
  • Collected information from patients via face-to-face or telephone interviews.
  • Maintained updated calendar of appointments and special dates for healthcare team.
  • Kept library of medical files, records and technical documentation.
  • Trained and supervised junior clerical staff handling diverse office needs.

Education

Associate degree - Secretarial Training

Süleyman Demirel University
Isparta
09/2006 - 06/2009

Skills

  • Problem-solving
  • Communication skills
  • Team building
  • Strategic Planning
  • Resourcefulness
  • Knowledge of (SQL Structured Query Language )
  • Multilingual
  • Calm under pressure
  • Teaching Assistant Certification Level 2
  • Functional Skills Qualification in English at Level 1
  • NCFE CACHE LEVEL 1 Award in Mental Health Awareness
  • ICQ LEVEL 2 Certificate in Mental Health Awareness
  • TENANCY TQUK Level 2 Certificate in Understanding Autism
  • TQUK Level 2 Certificate in Special Educational Needs And Disability
  • Ability to prepare reports
  • Ability to use ten finger qwerty keyboard

Affiliations

  • professional archery and horse riding

Certification

Ncfe cache level1 award in mental awareness.

Icq level 2 certificate in mental health awareness.

level1 Award in esol skills for reading.

Functional Skills Qualification in English at Level 1

Teaching assistance certification Level 2

Languages

Turkish
Native
English
Proficient (C2)

Timeline

Volunteer worker (Teaching assistant)

St.John's Church of Academy Primary School
01.2024 - Current

Hospital Information Management System

Fonet Information Technologies
03.2014 - 08.2016

Medical secretary

Anadolu hospital
01.2010 - 01.2013

Associate degree - Secretarial Training

Süleyman Demirel University
09/2006 - 06/2009
Zeynep duygu koroglu