Summary
Overview
Work history
Education
Skills
The Girls Network
References
Timeline
Generic

Zeyneb Rubaiet

London

Summary

I pride myself on having initiative and adapting quickly in fast-paced environments. With experience across customer service, education and beauty, I bring professionalism and a strong commitment to delivering excellent clientele experience.

Overview

3
3
years of professional experience

Work history

Staff member

Mr Boba Tea
Harrow, London
11.2022 - 03.2023
  • Providing friendly and fast service.
  • Preparing drinks for customers.
  • Dealing with multiple ordering platforms throughout the day E.g. Deliveroo.
  • Taking orders over the phone.
  • Completing weekly inventory checks.
  • Training potential new staff.
  • Following company policies, procedures, and safety guidelines.

Bookkeeper

Fms Bookkeeping Limited
Harrow, London
04.2023 - 08.2024
  • Reconcile banks.
  • Complete admin work such as answering and redirecting calls numerous calls per day.
  • Complete data entry.
  • Maintain and respect confidentiality.

Volunteer

Osbornes Law
Camden, London
06.2023 - 06.2023
  • Attending court.
  • Maintaining a sensitive and professional demeanour in conferences and client meetings.
  • Conducting legal research.
  • Contacting experts.
  • Efficiently completing basic admin duties.
  • Drafting letters.
  • Answering calls whilst handling confidential details.

Tutor (Weekend Only)

Learning Labs
Harrow, London
03.2025 - Current
  • Manage multiple students simultaneously whilst maintaining high quality instruction.
  • Adapt teaching style for individual learning capabilities.
  • Maintain records of each student's progress, identifying areas needing further improvement.
  • Foster a positive learning environment to enhance student focus.
  • Provide constructive feedback for each tutoring session to evaluate student performance and determine future needs.

Client Experience Coordinator

Dr Farah Clinic
Marylebone, London
08.2024 - Current
  • Welcome clients into the clinic and made sure they feel comfortable and looked after.
  • Manage bookings, reschedule appointments and handle day-to-day admin tasks.
  • Work alongside the clinical team to keep everything running smoothly and on time.
  • Handle client details with care and maintain privacy and professionalism.
  • Help create a calm and luxury atmosphere throughout the client’s visit.

Education

A-Levels - History, Sociology and English Literature

Wembley High Technology College
North Wembley

Law

SOAS University of London
London
09/2024 -

Skills

  • Customer Service
  • Communication skills
  • Initiative
  • Active team member
  • Professionalism
  • Multilingual (English and Arabic)

The Girls Network

  • Mentee promoted to an Ambassador.
  • Been personally invited to ‘Lessons at 10,' hosted by Akshata Murty.
  • Been given a private tour of 10 Downing Street.
  • Engaged in weekly mentoring sessions with family law barrister, Elizabeth Clarke.
  • Attended the ‘Career in Law' conference at the Inner Temple.
  • Made connections with legal professionals.

References

References available upon request.

Timeline

Tutor (Weekend Only)

Learning Labs
03.2025 - Current

Client Experience Coordinator

Dr Farah Clinic
08.2024 - Current

Volunteer

Osbornes Law
06.2023 - 06.2023

Bookkeeper

Fms Bookkeeping Limited
04.2023 - 08.2024

Staff member

Mr Boba Tea
11.2022 - 03.2023

A-Levels - History, Sociology and English Literature

Wembley High Technology College

Law

SOAS University of London
09/2024 -
Zeyneb Rubaiet