
Graduate software engineering student with expertise in Java, Python, and web development. Proficient in object-oriented programming, databases, and agile methodologies. Strong analytical and problem-solving skills complemented by years of customer-facing retail experience.
Delivered a consultative service as sales associate at moss bros to customers by selecting suits, formal wear and accessories for weddings, corporate occasions and special events. Made accurate measurements and fittings of suits, and processed the entire suit hire process from initial consultation to garment return. Consistently exceeded individual targets through effective upselling and in-depth product knowledge across shirts, ties, footwear, and accessories. Maintained an outstanding visual merchandising standard on shop floor that reflected brand guidelines always. Processed all transactions, including payments, returns and daily reconciliation, while delivering high levels of customer experience resulting in loyalty and repetitive business
I worked as a senior sales associate for idle vapes located in Bradford. The role involved providing customer advice and recommendations regarding vaping products and e liquids which included all forms of vaping products and e liquid. I ensured that my recommendations were based upon the customer's level of experience. In addition, I provided consistent professional service to our valued customers resulting in exceeding or meeting our sales targets by utilizing my knowledge of our products and services; making successful upsell recommendations; maintaining excellent relationships with our customers; and ensuring that we consistently delivered repeat business opportunities. Prior to each sale I ensured that all relevant uk age verification and vaping regulation requirements were complied with. In this capacity, I supported and trained junior members of the team. I also maintained accurate records of inventory, ordered additional supplies when necessary, reconciled daily cash, performed opening and closing duties, and resolved customer issues promptly and professionally.
Technical Skills
Transferable & Professional Skills