Zenabo Yoda - Server/Waiter/Waitress:

Summary

I've been working as a waiter for two years now, which means I have a lot of experience in this field. I work quickly and respect customers well; I won't disappoint you. Thank you for giving me this opportunity.

Motivated student with A-Levels in ESOL, eager to learn and contribute in a professional environment. Demonstrates strong communication skills and teamwork through collaborative experiences in dynamic settings. Committed to developing practical skills and applying knowledge to enhance service delivery.

Organised, independent worker with strong time management skills. Detail-oriented and learns new tasks quickly. Possesses excellent memory and aptitude for calculations.

Service industry professional with experience in delivering high-quality customer service in fast-paced environment. Focused on maintaining cleanliness, managing orders, and ensuring guests have pleasant dining experience. Strong interpersonal skills, with ability to handle multiple tasks and collaborate with team members efficiently.

Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity.

Work History

Server/Waiter/Waitress:

Server/Waiter/Waitress

Elephant and castle , London

01.2026 - I currently work here

Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Supported colleagues during busy periods to ensure timely service, demonstrating strong teamwork and communication skills.
Supported other areas of restaurant in set up, clean-up, prep work and equipment maintenance.
Resolved customer complaints to maintain satisfaction and business loyalty.
Maintained extensive knowledge of food, drinks and menus to answer customer queries.
Greeted new customers, answered initial questions and took drink orders.
Managed table settings and organisation, maintaining a clean and welcoming dining environment for patrons.
Delivered exceptional customer service by promptly greeting guests and taking orders with a friendly demeanour.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Greeted new customers and offered immediate seating assistance.
Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
Recommended menu items and daily specials, providing detailed descriptions to assist customers in making informed choices.

Education

A-Levels - Esol

Southward college

Waterloo , London

01.2026 - Current

Skills

Customer service
Food safety
Friendly demeanour
Food safety understanding
Table clearing
Cleaning and sanitation
Table service

Food allergy knowledge
Order processing
Dining customer service
Professional demeanour
Customer billing operations
Service prioritization

Languages

English, French

First language

Accomplishments

Improved [Type] reviews by successfully handling customer complaints and implementing monthly staff training.
Developed and instituted employee training and retention initiative that reduced employee turnover by [Number]% within [Timeframe].
Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Action].