Zeeshan Rafique
London,London
Summary
Self-disciplined student seeking experience as a Relationship Manager Exudes high level of professionalism and productivity. Self-driven and motivated to go extra mile to serve and assist customers. Proactive Relationship Manager with excellent communication and problem-solving skills. Strong track record in business operations and cultivating customer relationships. Hard-working Relationship Manager strong organizational skills. Achieves company goals through with exceptional planning and prioritization. Proactive Relationship Manager with excellent communication and problem-solving skills. Strong track record in business operations and cultivating customer relationships.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Relationship manager
United Bank Limited
Mirpur, Mirpur
07.2019 - 01.2021
- Identified and developed new business opportunities, expanding existing client bases.
- Managed long-term customer relationships to increase revenue.
- Developed profound understanding of clients' businesses and industries, enriching conversations and achieving fair outcomes.
- Conducted face-to-face meetings with SME clients, managing portfolio with £[Amount] turnover.
- Developed marketing campaigns to attract new clients.
- Achieved revenue growth by adopting needs-based approach, engaging clients and securing new business opportunities.
- Built effective networks across business areas, fostering relationships based on mutual trust and encouraging collaboration.
- Advised clients on financial strategies and tailored solutions to meet unique needs.
- Observed and acted on stock market trends and movements.
Business development officer
Soneri BankLtd
Mirpur , Mirpur
01.2017 - 07.2019
- Updated public-facing assets to deliver positive user experiences whilst maintaining brand image.
- Approved marketing collateral to maintain brand voice and identity across various platforms.
- Optimised online content to increase reach and engagement in targeted audience sectors.
- Evaluated brand performance against objectives and highlighted opportunities to fast-track new business growth.
- Monitored competitor activity and industry trends to innovate business offerings.
- Highlighted and converted new business opportunities to increase brand and revenue growth.
- Coached team to build client relationships and exceed sales targets.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
Education
MSc Management - Management
University of Lincoln
Lincoln 02.2022 - 06.2023
Bachelor of Business Administration - HRM
Mirpur University of Science and Technology
Mirpur Azad Kashmir Pakistan 12.2011 - 12.2015
Skills
- Salesforce
- Business continuity planning
- Business development
- Customer service
- Stock market understanding
- Prospecting
Languages
English
Native language
Urdu
Advanced
C1
Punjabi
Master or proficient
C2
Korean
Intermediate
B1
Timeline
MSc Management - Management
University of Lincoln
02.2022 - 06.2023
Relationship manager
United Bank Limited
07.2019 - 01.2021
Business development officer
Soneri BankLtd
01.2017 - 07.2019
Bachelor of Business Administration - HRM
Mirpur University of Science and Technology
12.2011 - 12.2015
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