Summary
Overview
Work history
Education
Skills
Certification
Languages
Personal Details
Affiliations
Timeline
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Zeeshan Ghaffar

slough,United Kingdom

Summary

Dynamic professional with a strong background in leadership, organisational skills, and communication. Proven expertise in customer service, cash handling, and management. Proficient in Microsoft Excel, with a focus on enhancing operational efficiency. Seeking to leverage skills and experience to contribute to a forward-thinking organisation.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Assistant night manager

Fjb hotels
Poole, Dorset
09.2024 - 09.2025
  • Completed administrative tasks meticulously, maintaining proper records of activities during the night shift.
  • Assisted in updating room availability status using hotel management software, securing optimal occupancy rates.
  • Escalated serious issues or complaints to higher management immediately ensuring prompt action taken where necessary.
  • Handled late-night food and beverage requests professionally, meeting guest expectations without fail.

Team leader supervisor

McDonald's
Bournemouth, united kingdom
02.2023 - 01.2025

Customer Trading Assistant

Apna Bank
Mirpur
09.2021 - 05.2023

Assistant Manager (Full Time)

Tea Kada
Mirpur
07.2017 - 08.2020

Education

Master's degree - International Business

Ulster Business School
Birmingham City Centre, West Midlands
10.2023 - 11.2024

Bachelor of Science - banking and finance

MUST (MIRPUR UNIVERSITY OF SCIENCE AND TECHNOLOGY)
09.2017 - 11.2021

GCSEs - Computer

National Foundation School
kashmir, Pakistan
01.2012 - 05.2014

Skills

  • Leadership
  • Organisational skills
  • Communication skills
  • Customer service
  • Cash handling
  • Management
  • Microsofe Excel

Certification

  • COSHH April 2025 to Present
  • LEGIONELLA AWARENESS April 2025 to Present
  • FIRE WARDEN April 2025 to Present
  • FOOD ALLERGY AWARENESS April 2025 to Present
  • FOOD SAFETY & HYGIENE April 2025 to Present
  • GDPR UK ESSENTIALS April 2025 to Present

Languages

Punjabi - Fluent
Beginner
Urdu - Fluent
Beginner
English - Fluent
Beginner

Personal Details

  • Driver's License: Motorcycles
  • Eligible to work in the UK: Yes
  • Highest Level of Education: Master's
  • Industry: Hospitality & Tourism
  • Total years of experience: 5

Affiliations

Reading books and playing cricket

Timeline

Assistant night manager

Fjb hotels
09.2024 - 09.2025

Master's degree - International Business

Ulster Business School
10.2023 - 11.2024

Team leader supervisor

McDonald's
02.2023 - 01.2025

Customer Trading Assistant

Apna Bank
09.2021 - 05.2023

Bachelor of Science - banking and finance

MUST (MIRPUR UNIVERSITY OF SCIENCE AND TECHNOLOGY)
09.2017 - 11.2021

Assistant Manager (Full Time)

Tea Kada
07.2017 - 08.2020

GCSEs - Computer

National Foundation School
01.2012 - 05.2014

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Zeeshan Ghaffar