Zahid Malik
Colchester,ESS
Summary
Customer-oriented, strategic-thinking Vice President/Director Of Sales. A Development Professional with over 12 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs and benefits to deliver solutions.
Overview
31
31
years of professional experience
Work history
Sales Director UK&I
Linksys UK Ltd
Milton Keynes, Buckinghamshire
02.2024 - Current
- Streamlined sales processes to improve operational efficiency.
- Cultivated trust-based client relationships, facilitating deal closures.
- Developed strategic sales plans to enhance market presence.
- Established connections with key clients for sustainable growth.
- Identified new business opportunities, driving expansion.
- Fostered partnerships within the industry to broaden reach.
- Led product launches, enhancing brand visibility significantly.
- Delivered persuasive sales presentations, securing high-value contracts.
Sales Director
Giganet UK
Reading, West Berkshire
09.2022 - 02.2024
- Established Field Sales Division B2C, encompassing D2D, Digital, Venue, and Inbound Outbound - FTTP.
- Forecasted sales plan for three years across all channels.
- Acquired 10,000 D2D customers within six months.
- Developed customised sales strategies based on industry trends and competitor analysis.
- Managed team of 80, including Regional Sales Managers and Field Sales Representatives across UK.
- Analysed market trends to identify opportunities for expansion in segments.
- Enhanced profitability through diverse sales channels and strategic penetration methods.
- Cultivated relationships with key organisations to support future growth objectives.
Vice President Sales
Hey Broadband Ltd
Horsham, West Sussex
02.2021 - 09.2022
- Introduced Full Fibre Internet (FTTP) product, resulting in increased profits through Sales Team establishment.
- Executed Remobilisation Plan encompassing Packages, Pricing, Speeds, Website, Recruitment, Social Media, and Territory Management.
- Secured sponsorships with businesses and professional football clubs to enhance market presence.
- Led sales region startup across three counties, driving expansion efforts.
- Managed daily supervision and training of staff, including Sales Managers and Field Sales Executives, to optimise productivity.
- Cultivated strong relationships with clients through exceptional customer service interactions.
- Achieved excellent customer satisfaction ratings on Trustpilot via prompt issue resolution and superior product service.
- Acquired 1,000 customers within six months post-lockdown by identifying market demands and customer trends.
Vice President Sales
Ontix Trading Ltd
London
04.2020 - 02.2021
- Oversaw sales operations in Central London area.
- Determined merchandise price schedules and package speeds
- Promoted branding initiatives by marketing and mapping out products in market to maximise customer outreach.
- Identified and solved complex strategy problems to impact sales management and business direction.
- Created and directed sales team training and development programmes.
- Forecasted product sales and achievements
- Kept abreast of latest trends and recommended enhancements that would challenge and refine the company's product offerings
Head of Sales
Community Fibre Ltd
London, ENG
08.2017 - 02.2020
- Monitored sales team performance and provided effective training to help reach sales targets.
- Supervised 35 to 40 employees and monitored performance to meet sales goals.
- Determined merchandise price schedules and discount rates.
- Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
- Promoted branding initiatives by marketing and mapping out products in market to maximise customer outreach.
- Achieved 100% of quota within first year as Head Of Sales.
- Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
- Participated in weekly meetings with CEO & COO to discuss strategy effectiveness.
- Mentored and trained staff to drive productive goal setting and field sales objectives achievement.
- Recruited, interviewed and hired people who would add value, a positive attitude and knowledge to sales team.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
Brand Specialist
Universal Avenue
London, ENG
11.2016 - 08.2017
- Offered strategic recommendations in lead and sales generation processes, aiding achievement of established targets and KPIs.
- Worked with Google to develop and coordinate multi-platform campaigns, achieving 100% on Sales Target.
- Supported Too Good To Go in devising Food Waste campaigns, targeted to meet bespoke client growth needs.
- Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
- Managed team of Twelve employees, overseeing the hiring, training, and professional growth of employees.
Sales & Marketing Manager
Digital Adverts Ltd
Leicester, LEC
12.2015 - 11.2016
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Digital Screen Advertising.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked with diligence to regularly meet or exceed special targets, including branding an ad campaign and specific product promotions.
- Created and presented media and advertising packages to prospective customers.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Coordinated and attended client meetings, effectively negotiating terms, handling objections and closing sales to ensure optimum outcomes for all parties.
- Customers closed and on boarded included, Emirates, Rolex, Mercedes, Evian, Nivea, Red Bull, PayPal, DHL, Right Move, Vodafone and multiple Charitable Organisations.
Sales & Marketing Manager
Appco Group UK
London, ENG
03.2009 - 12.2015
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Monitored sales team performance and provided effective training to help reach sales targets.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to needs and benefits of customer.
- Conducted weekly meetings with my team to discuss strategy effectiveness.
- Recruited, interviewed and hired people who would add value, a positive attitude and knowledge to sales team.
- Grew number of customers by 100 % in a 6 month period. Exceeding expectations and winning company award(s) at annual rally.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Ran an office of 65 brand ambassadors and team leaders , and monitored performance to meet sales goals.
- Represented respected brands such as Npower, Sky, Talk Talk & Government Campaigns related to solar panels and home insulation.
Driving Instructor
Self Employed
Southampton, HAM
09.2005 - 03.2009
Police Officer
Metropolitan Police / Hampshire Constabulary
London / Southampton, London / Hampshire
10.1994 - 09.2005
Education
Diploma of Higher Education - Business Studies
Havering Technical College
Hornchurch, HAVCertificate of Higher Education - Business Studies
Goodmayes Sixth Form Centre
Ilford, RDBGCSE -
Oxford School Of Science & Technology
Ilford, RDBSkills
- Territory management
- Lead qualification
- Relationship building
- Sales team supervision
- Closing strategies
- Staff training and development
- Staff management
- Connectivity trend analysis
- Business development
- Business administration
- Negotiation
- Consulting
- Fibre Internet wholesale expertise
- Operational leadership
- Cross-functional communication
- Customer relationship management
- Operations management
- Employee management
- Customer service
- Data collection and analysis
- Networking and relationship building
- Key performance indicator tracking
- Sales strategies
- Lead development
- Salesforce
- Relationship management
- Sales goal attainment
- Brand-building strategies
- Presentations and proposals
KEY ACHIEVEMENTS
Awarded Sales Champion Award 3 years consecutive for my Organisation whilst at Appco UK.
Responsible for negotiating and closing key agreements with Westminster, Wandsworth & Southwark Local Government for exclusivity on services provided.
Building a start-up company from 25-146 employees over 2.5 year period and running my team averaging 35 staff. Providing full fibre Internet services across London generating £115,000 (Year 1) & £236,000 (Year 2) revenue streams, at Community Fibre Ltd.
Timeline
Sales Director UK&I
Linksys UK Ltd
02.2024 - Current
Sales Director
Giganet UK
09.2022 - 02.2024
Vice President Sales
Hey Broadband Ltd
02.2021 - 09.2022
Vice President Sales
Ontix Trading Ltd
04.2020 - 02.2021
Head of Sales
Community Fibre Ltd
08.2017 - 02.2020
Brand Specialist
Universal Avenue
11.2016 - 08.2017
Sales & Marketing Manager
Digital Adverts Ltd
12.2015 - 11.2016
Sales & Marketing Manager
Appco Group UK
03.2009 - 12.2015
Driving Instructor
Self Employed
09.2005 - 03.2009
Police Officer
Metropolitan Police / Hampshire Constabulary
10.1994 - 09.2005
Diploma of Higher Education - Business Studies
Havering Technical College
Certificate of Higher Education - Business Studies
Goodmayes Sixth Form Centre
GCSE -
Oxford School Of Science & Technology