Zebabanu Arifbhai Shaikh
Hackney,India
Summary
Detail-oriented professional with extensive expertise in MS Office, Tax & Return Software, and Tally-9. Proficient in 7.2 ERP-9 and CRM System Knowledge, with a strong background in dispute management and customer services. Demonstrates exceptional communication skills, problem-solving abilities, and team-building capabilities. Committed to leveraging skills to enhance organisational efficiency and customer satisfaction.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
2022
2022
years of post-secondary education
Work history
Sales Admin
BEACON DIAGNOSTIC PRIVATE LTD
01.2022 - 04.2025
- Back-office work
- Trained new recruits, ensured adherence to company standards.
- Collaborated with colleagues to meet monthly sales targets.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Ordered out-of-stock items for customers to retain store profits.
- Monitored and refreshed displays to attract customers.
- Strategized prospecting approach, regularly updating prospects in company CRM system.
Data Entry
HINGORA TAX CONSULTANCY
07.2021 - 01.2022
- Data Entry (In Tally)
- GST Return Filling (GSTR1 & GSTR3B)
- Income Tax Return
SUHAIL H MEMON & ASSOCIATES
09.2017 - 03.2021
- Filling of GST Returns (GSTR-1 & GSTR3B)
- Income Tax Return Filling
- Tax Audit
- Filling of TDS returns
- Book Keeping Account, writing & preparation of Balance sheets of partnership firms & proprietorship firm
- Stock Audit of Companies
Education
Bachelor of Commerce - Accounting & Financial Management
B. S.Patel Primary School (HSC) - undefined
B. S.Patel Primary School
B. S.Patel Primary School (SSC) - undefined
B. S.Patel Primary School
Skills
- MS Office
- Tax & Return Software
- Tally- 9
- 72 ERP-9
- Dispute Management
- Customer services experience
- CRM System Knowledge
- Communication skills
- Problem-solving
- Team building
Affiliations
- Singing
- Travelling
- Making People Happy Around me
Accomplishments
I was awarded at my previous workplace as a Target Achiever.
Timeline
Sales Admin
BEACON DIAGNOSTIC PRIVATE LTD
01.2022 - 04.2025
Data Entry
HINGORA TAX CONSULTANCY
07.2021 - 01.2022
SUHAIL H MEMON & ASSOCIATES
09.2017 - 03.2021
B. S.Patel Primary School (HSC) - undefined
B. S.Patel Primary School
B. S.Patel Primary School (SSC) - undefined
B. S.Patel Primary School
Bachelor of Commerce - Accounting & Financial Management
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