Zdenek Pasker
Taunton,Somerset
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
17
17
years of professional experience
Work history
Customer Service Courier
Wolseley
04.2022 - 03.2025
- Adhered to traffic rules consistently, ensuring safe driving practices.
- Managed time effectively during peak hours, reducing delivery delays considerably.
- Established efficient routes for minimised fuel consumption.
- Accelerated delivery times by prioritising urgent parcels.
- Processed paperwork accurately to avoid misplacement of goods.
- Ensured customer satisfaction with timely and courteous parcel deliveries.
- Handled customer complaints professionally, resulting in repeat business.
Site Supervisor
Serco
11.2021 - 03.2022
- Achieved smooth workflow with efficient delegation of tasks.
- Maintained site cleanliness, promoting safe working environment.
- Implemented quality control measures, resulting in high standard outputs.
- Coordinated daily briefings for improved team understanding of project goals.
- Developed work schedules, enhancing productivity on project site.
- Managed site resources, maximising utility and reducing waste.
Site Supervisor
SSGC
09.2020 - 10.2021
- Complied with all health and safety regulations, maintaining accident-free work environment.
- Ensured site safety by conducting regular risk assessments.
- Resolved conflicts amongst staff members, promoting harmonious work atmosphere.
- Managed site safety and security to prevent intrusion, criminal activity, vandalism and risk to workers.
- Maintained exceptional levels of health and safety in line with guidelines for continued staff wellbeing and company compliance.
Firefighter
Hlucin City - Czech Republic
01.2008 - 08.2020
- Managed emergency responses, ensuring public safety and reducing property damage
- Created emergency evacuation plans and procedures for public buildings, ensuring smooth and safe evacuation in case of emergency
- Conducted thorough inspections, maintaining high equipment readiness
- Operated emergency vehicles efficiently, enhancing response times
- Monitored post-fire sites, preventing re-ignitions
- Coordinated with dispatchers, optimizing resource allocation
Ambulance driver
Vitkovice Hospital - Czech Republic
05.2016 - 05.2019
- Swiftly responded to emergencies, ensuring patient safety and lifesaving care
- Trained 200+ in first aid, boosting community readiness
- Conducted equipment checks, maintaining operational efficiency
- Provided critical in-transit care, enhancing patient outcomes
- Displayed exceptional driving skills even in adverse weather conditions, ensuring patient safety at all times.
- Ensured patient comfort during transport by adhering to safety protocols and maintaining a calm behaviour.
Skills
- Leadership excellence
- Empathy and understanding
- Empathetic feedback delivery
- Decision making under pressure
- Communications proficiency
- Public education delivery
- Quick response time
- Emergency scene leadership
Timeline
Customer Service Courier
Wolseley
04.2022 - 03.2025
Site Supervisor
Serco
11.2021 - 03.2022
Site Supervisor
SSGC
09.2020 - 10.2021
Ambulance driver
Vitkovice Hospital - Czech Republic
05.2016 - 05.2019
Firefighter
Hlucin City - Czech Republic
01.2008 - 08.2020
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