Zaynab Chaudhry

I am a highly skilled professional with a proven track record in delivering exceptional customer service and driving performance in challenging environments. With extensive experience in customer-facing roles, I have developed strong relationship-building skills and a deep understanding of solving complex challenges, particularly in vulnerable situations. During my time at Standard Life, I demonstrated empathy and professionalism while guiding clients through sensitive issues, always prioritising their needs and ensuring a positive experience. Additionally, I have been recognised for my ability to exceed expectations, from being promoted to supervisor at Swarovski to enhancing operational efficiency by reorganising stockroom processes.

After taking a purposeful career break to reflect on my professional direction, I am now eager to transition into a role that allows me to combine my strong interpersonal skills, problem-solving abilities, and passion for helping others. My background in supporting vulnerable individuals and managing complex situations has prepared me for the responsibilities of a Prison Officer - Operations. This role, with its focus on maintaining security, supporting family contact, and managing diverse challenges, aligns well with my values and professional goals, and I am excited to bring my experience to this important work.

• Duke of Edinburgh

Date of birth: 10/25/98