Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Zaynab Alghrich

Student

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Overview

1
1
year of professional experience
4
4
Languages

Work History

Retail Salesperson

Jose Gonzales Moreno
MADRID, SPAIN
09.2021 - 08.2022
  • Welcoming and engaging with customers as they enter the store.
  • Assessing customers' needs and suggesting solutions to their problems.
  • Working with cash registers and processing payments.
  • Setting and attaining sales goals.
  • Giving customers advice about sales and promotions.
  • Generated brand awareness and positive product impressions to increase sales.
  • Greeted customers and helped with product questions, selections and purchases.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Worked with loss prevention in monitoring shopper behavior.
  • Issued receipts and processed refunds, credits or exchanges.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Assisted customers with locating and choosing merchandise in store departments.
  • Answered questions about store policies and addressed customer concerns.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Increased sales and customer satisfaction through personalized servicing.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.

Education

Psychology and Criminology - Social science

Westminster university
City of London, LND
09.2022 - Current

Skills

    Microsoft applications proficiency

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Psychology and Criminology - Social science

Westminster university
09.2022 - Current

Retail Salesperson

Jose Gonzales Moreno
09.2021 - 08.2022
Zaynab AlghrichStudent