Zayna Hanbal
Manchester,ENG
Summary
Motivated professional pursuing a position at Cheetham Hill Medical Centre, equipped with a strong background in customer service. Proven communication, problem-solving, and interpersonal skills enhance patient-centred care delivery. Highly organised and dependable, capable of managing multiple priorities effectively. Committed to continuous learning and taking on responsibilities that align with the MDT, ensuring high-quality care for all patients.
Motivated professional pursuing a position at Cheetham Hill Medical Centre, equipped with a strong background in customer service. Proven communication, problem-solving, and interpersonal skills enhance the delivery of patient-centred care. Highly organised and dependable, capable of managing multiple priorities effectively. Committed to continuous learning and taking on responsibilities that align with the MDT, ensuring high-quality care for all patients.
Overview
3
3
years of professional experience
Work history
Pharmacy technician
Docpharmapharmacy
Manchester, Cheetham Hill
2022.07 - 2024.08
- Enhanced team collaboration by communicating effectively with colleagues.
- Maintained knowledge of current pharmaceutical advancements through ongoing professional development.
- Developed rapport with regular patients by addressing any questions and concerns.
- Dealt with prescription queries, improving patient care quality.
- Achieved improved patient understanding by accurately explaining prescription details and potential side effects.
Volunteer
Bury Blind Society
Manchester, Bury
2022.11 - 2023.05
- Guided legally blind individuals safely and responded to their queries in a professional and supportive manner.
- Factored-in abilities, needs and interests of legally blind members in development of events.
- Cultivated an inclusive and inviting atmosphere by proactively engaging with individuals, transforming routine interactions into a memorable experience.
Pharmacy assistant
Conran Late Night Pharmacy
Manchester, Urmston
2021.06 - 2021.08
- Proven ability to build genuine rapport with a diverse range of patients, utilising strong interpersonal skills to create a welcoming environment that increased customer satisfaction.
- Dispensed medications under supervision of the pharmacist, ensuring safe practices at all times.
- Collaborated with multidisciplinary -team for enhanced patient outcomes.
- Conducted regular stock checks to maintain an accurate inventory system.
- Educated customers about proper usage and potential side effects of prescribed and over-the-counter medications.
Education
MBchB - Medicine
University of Leeds
Leeds 09/2025 -
Skills
- Willingness to learn
- Problem-solving
- Interpersonal communication
- Interdisciplinary collaboration
- Confidentiality assurance
- Calm under pressure
Affiliations
- Knitting
- Reformer Pilates
- Reading
Timeline
Volunteer
Bury Blind Society
2022.11 - 2023.05
Pharmacy technician
Docpharmapharmacy
2022.07 - 2024.08
Pharmacy assistant
Conran Late Night Pharmacy
2021.06 - 2021.08
MBchB - Medicine
University of Leeds
09/2025 -