Zayn Ebrahim

• Processed and verified invoices promptly, ensuring accuracy.
• Reconciled bank statements and general ledger accounts effectively.
• Maintained up-to-date financial records for easy retrieval.
• Supported accurate payment processing with precise system entries.
• Assisted in preparing financial reports and statements with attention to detail.
• Addressed internal and external accounting inquiries professionally.
• Entered financial data into systems with high precision.
• Ensured compliance with company financial policies and controls.

As a front-line team member in a high-paced pharmacy setting, I provided exceptional over-the-counter customer service, combining product knowledge with a personable approach to ensure customer satisfaction and safety.

Key Responsibilities:

• Advised customers on suitable over-the-counter medications in compliance with safety guidelines.
• Managed sales and transactions efficiently while maintaining a customer-first approach.
• Received and organized new stock deliveries, ensuring accurate documentation.
• Monitored stock levels of existing medications and supported inventory control.
• Carried out general administrative tasks to support daily operations and compliance

Skills Gained:

• Analytical Thinking
• Verbal Communication
• Customer Advising
• Public Interaction
• Team Collaboration
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

Supported the finance team by handling day-to-day accounting and administrative tasks, contributing to accurate financial operations and ensuring timely reporting. Worked under the direction of senior accountants to uphold internal controls and streamline financial processes.

Key Responsibilities:

• Managed invoice entry, review, and approval for supplier payments.
• Performed reconciliations on bank transactions and ledger accounts to ensure consistency.
• Kept financial documentation updated and well-organized for audit readiness.
• Assisted in the processing of payments and recorded transactions accurately.
• Helped compile data for monthly and quarterly financial summaries and reports.
• Provided administrative assistance, including handling email inquiries and filing.
• Inputted financial data into accounting platforms with a high degree of accuracy.
• Followed company accounting standards and supported compliance efforts.
• Communicated with vendors, clients, and internal teams regarding finance-related issues.
  
  Skills Gained:
• High-Level Accuracy
• Reconciliation Expertise
• Reporting Support
• Excel & Accounting Tools
• Administrative Efficiency
• Professional Communication
• Financial Data Analysis · Problem Resolution

• Suggested innovative solutions to improve portfolio performance.
• Fostered strong relationships with clients by providing consistent updates on their portfolio performance.
• Reviewed economic trends for accurate market forecasts.
• Analysed complex financial data, identified investment opportunities.
• Collaborated with team members to optimise client services.

In this role, I supported financial operations of a vehicle rental business catering to self-employed black taxi drivers. My responsibilities focused on credit control, account management, and maintaining high standards of financial accuracy and customer service.
Key Responsibilities:

• Facilitated onboarding of new clients by ensuring completion of basic credit checks.
• Conducted credit reference checks on suppliers, particularly vehicle parts vendors.
• Monitored and managed customer accounts to ensure rental payments were made within contractual deadlines.
• Resolved account discrepancies and coordinated invoice re-issuance to uphold administrative accuracy.
• Actively reduced debtor balances by 16%, reviewing aged debt and taking actions in line with company credit control policy.

Skills Developed:

• Credit Risk Assessment
• Account Reconciliation
• Financial Administration
• Attention to Detail
• Stakeholder Communication
• Debtor Management

Provided administrative and financial support in a small accountancy office, working closely with accountants and small business clients to ensure accurate financial processes and client service.

Key Responsibilities:

• Supported invoicing processes for a portfolio of small business clients.
• Assisted in debt collection and follow-ups on outstanding accounts.
• Reviewed and verified client information for accuracy and compliance.
• Managed administrative enquiries and ensured timely responses to client requests.

Skills Developed:

• Client Communication
• Invoicing & Billing
• Accounts Receivable
• Administrative Support
• Attention to Detail