Summary
Overview
Work history
Education
Skills
Availability
Timeline
Generic

Zavi A.

Leeds

Summary

I'm someone who takes pride in being dependable, adaptable, and easy to work with especially when things get busy. I've worked in customer service, retail, and tech support, where I learned how to stay calm under pressure, handle responsibility, and support both customers and colleagues with care and consistency. I'm looking for a full-time role where I can contribute from day one, learn quickly, and grow into someone the team can rely on whether it's solving problems, keeping things running smoothly, or just being the person who shows up and gets it done right.

Overview

5
5
years of professional experience
2030
2030
years of post-secondary education

Work history

Project Leader

Young Enterprise
Old Trafford
01.2019 - 12.2019
  • Led a start-up concept for a national business competition.
  • Managed project timelines, team responsibilities, and compliance with data privacy and security standards.
  • Recognised for innovation and teamwork under pressure.

Customer Service Advisor

West End PC Repair
Glasgow
01.2016 - 12.2018
  • First point of contact for technical support and customer enquiries.
  • Scheduled repairs, managed communication, and promoted service upgrades.
  • Maintained strong knowledge of products and helped boost company profitability.

Retail Specialist

AA News Agents
Manchester
01.2015 - 12.2016
  • Handled stock, customer transactions, and merchandising during busy periods.
  • Maintained accurate inventory, upheld store standards, and ensured safety compliance.
  • Delivered high-quality service during peak hours with professionalism.

Education

BA (Hons) - Business Management & Administration

Leeds Beckett University

NQF Diploma - Applied Law and Business

Oldham College
01.2019 - 01.2021

Games Design Certificate - undefined

Oldham College
01.2018 - 01.2019

Skills

  • Customer Service
  • Analytical Problem-Solving
  • Adaptability
  • Professionalism
  • Active Listening
  • Empathy
  • Team Collaboration
  • Relationship Building
  • Product Recommendations
  • MS Office
  • Organisational Skills
  • Reliability
  • Commitment to Excellence

Availability

Immediately available for full-time roles with flexible hours, including weekends. Open to long-term career development.

Timeline

Project Leader

Young Enterprise
01.2019 - 12.2019

NQF Diploma - Applied Law and Business

Oldham College
01.2019 - 01.2021

Games Design Certificate - undefined

Oldham College
01.2018 - 01.2019

Customer Service Advisor

West End PC Repair
01.2016 - 12.2018

Retail Specialist

AA News Agents
01.2015 - 12.2016

BA (Hons) - Business Management & Administration

Leeds Beckett University
Zavi A.