ZARYAB GILL
Sialkot,Pakistan
Summary
Detail-oriented and compassionate professional with a strong background in banking and finance, now transitioning into dental nursing. Brings over 8 years of experience in high-pressure, client-facing environments requiring precision, confidentiality, and excellent interpersonal skills. Proven ability to remain calm under pressure, manage sensitive information with discretion, and deliver exceptional customer care—skills that translate directly into patient support within a dental setting. Currently undertaking dental nurse training and committed to delivering safe, high-quality clinical assistance and patient care. Eager to contribute to a dynamic dental team and grow within the healthcare field.
Overview
9
9
years of professional experience
Work history
Dental nurse
Doctor Hospital & Dentist Clinic
Sialkot
01.2025 - Current
- Assisted dentists during clinical procedures including check-ups, fillings, extractions, and root canal treatments.
- Maintained high standards of infection control, adhering to cross-contamination protocols and sterilization procedures.
- Prepared and set up dental instruments, materials, and equipment ahead of appointments.
- Provided chair-side support to the dentist while ensuring patient comfort throughout treatments.
- Recorded clinical notes accurately and updated patient records in compliance with data protection guidelines.
- Managed stock control and ensured timely ordering of dental supplies and consumables.
- Supported reception duties when required, including scheduling appointments and handling patient queries.
- Delivered post-treatment care instructions and reassured nervous or anxious patients.
Tax Consultancy and Sales
DgTx Tax Consultancy
Dubai, United Arab Emirates
04.2024 - 12.2024
- Maintaining financials of corporate clients.
- VAT and Corporate Tax filings.
- AML compliance.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Developed team communications and information for meetings.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Relationship Manager
Bank Alfalah
Karachi, Pakistan
10.2023 - 03.2024
- Generated new business by executing strategic campaigns and proactively cold calling customers.
- Handled high-profile clients and territories with exceptional planning and strategic engagement.
- Boosted client satisfaction by monitoring and continuously improving service delivery.
- Used creativity, strategic thinking and knowledge of current market trends to target and build relationships with potential customers.
- Negotiated terms with new clients, effectively communicating the value proposition of services offered.
Relationship Manager
Soneri Bank Limited
Karachi, Pakistan
08.2022 - 09.2023
- Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
- Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
- Grew and maintained client base to maximise revenue.
- Handled high-profile clients and territories with exceptional planning and strategic engagement.
- Resolved complex client issues promptly, maintaining trust and preventing attrition.
Business Development Officer
Soneri Bank Limited
Karachi, Pakistan
10.2020 - 07.2022
- Bring new clients to the bank.
- Motivate clients to open new accounts.
- Update clients on new products such as insurance, auto financing, and other offerings.
- Surpassed sales and customer service targets, consistently exceeding established KPIs.
Customer Service Representative
Cenit Inc
Karachi, Pakistan
11.2018 - 12.2019
- Respond to live chats.
- Create a sales lead.
- Identify and help solve customer issues quickly and effectively.
Audit /Internee
Gul Ahmed & Co Chartered Accountants
Karachi, Pakistan
10.2016 - 04.2017
- Audit and preparation of financial statements.
- Day to day compliance of tax related matters.
- Tax Filing
Education
Master of Arts in Economics -
Shah Abdul Latif Bhitai University
Bachelor of Commerce -
Shah Abdul Latif Bhitai University
Skills
- Team building
- Leadership
- Team leadership and motivation
- Strategic planning
- Project planning and coordination
- Public Relations
Timeline
Dental nurse
Doctor Hospital & Dentist Clinic
01.2025 - Current
Tax Consultancy and Sales
DgTx Tax Consultancy
04.2024 - 12.2024
Relationship Manager
Bank Alfalah
10.2023 - 03.2024
Relationship Manager
Soneri Bank Limited
08.2022 - 09.2023
Business Development Officer
Soneri Bank Limited
10.2020 - 07.2022
Customer Service Representative
Cenit Inc
11.2018 - 12.2019
Audit /Internee
Gul Ahmed & Co Chartered Accountants
10.2016 - 04.2017
Master of Arts in Economics -
Shah Abdul Latif Bhitai University
Bachelor of Commerce -
Shah Abdul Latif Bhitai University
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