Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
References
Timeline
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Zarish Mishal

Farnham,UK

Summary

Compassionate and dedicated individual with a strong desire to support and care for others, both professionally and personally. I have over 2 years of hands-on experience in health and social care, including providing care for my parents, which has deepened my empathy and commitment to person-centred support. Demonstrates excellent communication and interpersonal skills, supported by a background in customer service and teamwork. Passionate about maintaining dignity and enhancing the well-being of those in need through high-quality, respectful care.

Overview

6
6
years of professional experience
6070
6070
years of post-secondary education

Work history

Care Assistant

MYCARE HOME SERVICES
Uxbridge, UK
05.2023 - 07.2025
  • Deliver high-quality care, including personal hygiene, mobility support, and medication prompting.
  • Provide companionship and emotional support to clients in line with individual care plans.
  • Monitor and report client health concerns to ensure safety and dignity at all times.
  • Respected the privacy and dignity of each resident during the provision of care services.
  • Ensured a safe environment by maintaining orderliness and cleanliness in the facility.
  • Assisted in daily living activities for enhanced patient comfort.
  • Delivered excellent customer service by addressing the concerns of patients' families.

Nursing Assistant

HEALERS HOSPITAL
Rawalpindi, Punjab
08.2022 - 02.2023
  • Assisted with patient care, including toileting, bathing, feeding, and mobility support.
  • Took and recorded vital signs, maintained patient charts, and supported ward routines.
  • Ensured strict adherence to hygiene and infection control policies.
  • Provided high-quality patient care, resulting in increased comfort and satisfaction.

HR Coordinator (Call Centre)

AQ ENTERPRISES
Rawalpindi, Punjab
03.2020 - 03.2021
  • Handled recruitment processes, staff onboarding, and performance records.
  • Maintained HR documentation and assisted in resolving employee concerns.
  • Supported daily operations and coordinated with management to improve workplace practices.
  • Administered payroll accurately, ensuring all employees were paid on time.
  • Facilitated productive communication between management and staff.

Customer sales representative (CSR)

ATLAW Communications (Call Center)
Rawalpindi, Punjab
07.2019 - 02.2020


  • Utilised sales scripts to guide conversations and close deals effectively.
  • Provided product information, influencing purchase decisions.
  • Participated in team meetings, contributing towards strategy improvement.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Medical sales representative (trainee)

Sun Healthcare Pharmaceuticals
Rawalpindi, Punjab
05.2019 - 07.2019
  • Presented sales pitches effectively, resulting in higher interest from prospective clients.
  • Increased product knowledge to provide accurate information to customers.
  • Cultivated relationships with customers to promote brand loyalty.

Education

NVQ Level 3 - Health and Social Care

UK Provider

NVQ Level 1 - Health and Social Care

UK Provider

Higher Secondary School Certificate - Pre-Medical

Board of Intermediate and Secondary Education

Secondary School Certificate - Science

Board of Intermediate and Secondary Education

Skills

  • Personal Care & Hygiene Support
  • Communication & Empathy
  • Medication Prompting
  • Manual Handling
  • Confidentiality & Data Protection
  • Companionship & Emotional Support
  • Health & Safety Awareness
  • Teamwork & Collaboration
  • Infection Control Procedures
  • Palliative care experience
  • Patient safety training

Languages

English (Fluent)
Fluent
Urdu (Native)
Native
Punjabi
Native

Accomplishments

  • Carer of the Month award in recognition of outstanding dedication, reliability, and compassionate care.
  • Consistently received positive feedback from clients and their families, highlighting professionalism, empathy, and quality of service.
  • Built strong, trusting relationships with service users by delivering personalised care that respects individual dignity and preferences.

References

References available upon request.

Timeline

Care Assistant

MYCARE HOME SERVICES
05.2023 - 07.2025

Nursing Assistant

HEALERS HOSPITAL
08.2022 - 02.2023

HR Coordinator (Call Centre)

AQ ENTERPRISES
03.2020 - 03.2021

Customer sales representative (CSR)

ATLAW Communications (Call Center)
07.2019 - 02.2020

Medical sales representative (trainee)

Sun Healthcare Pharmaceuticals
05.2019 - 07.2019

NVQ Level 1 - Health and Social Care

UK Provider

NVQ Level 3 - Health and Social Care

UK Provider

Higher Secondary School Certificate - Pre-Medical

Board of Intermediate and Secondary Education

Secondary School Certificate - Science

Board of Intermediate and Secondary Education
Zarish Mishal