Zarish Mishal
Farnham,UK
Summary
Compassionate and dedicated individual with a strong desire to support and care for others, both professionally and personally. I have over 2 years of hands-on experience in health and social care, including providing care for my parents, which has deepened my empathy and commitment to person-centred support. Demonstrates excellent communication and interpersonal skills, supported by a background in customer service and teamwork. Passionate about maintaining dignity and enhancing the well-being of those in need through high-quality, respectful care.
Overview
6
6
years of professional experience
6070
6070
years of post-secondary education
Work history
Care Assistant
MYCARE HOME SERVICES
Uxbridge, UK
05.2023 - 07.2025
- Deliver high-quality care, including personal hygiene, mobility support, and medication prompting.
- Provide companionship and emotional support to clients in line with individual care plans.
- Monitor and report client health concerns to ensure safety and dignity at all times.
- Respected the privacy and dignity of each resident during the provision of care services.
- Ensured a safe environment by maintaining orderliness and cleanliness in the facility.
- Assisted in daily living activities for enhanced patient comfort.
- Delivered excellent customer service by addressing the concerns of patients' families.
Nursing Assistant
HEALERS HOSPITAL
Rawalpindi, Punjab
08.2022 - 02.2023
- Assisted with patient care, including toileting, bathing, feeding, and mobility support.
- Took and recorded vital signs, maintained patient charts, and supported ward routines.
- Ensured strict adherence to hygiene and infection control policies.
- Provided high-quality patient care, resulting in increased comfort and satisfaction.
HR Coordinator (Call Centre)
AQ ENTERPRISES
Rawalpindi, Punjab
03.2020 - 03.2021
- Handled recruitment processes, staff onboarding, and performance records.
- Maintained HR documentation and assisted in resolving employee concerns.
- Supported daily operations and coordinated with management to improve workplace practices.
- Administered payroll accurately, ensuring all employees were paid on time.
- Facilitated productive communication between management and staff.
Customer sales representative (CSR)
ATLAW Communications (Call Center)
Rawalpindi, Punjab
07.2019 - 02.2020
- Utilised sales scripts to guide conversations and close deals effectively.
- Provided product information, influencing purchase decisions.
- Participated in team meetings, contributing towards strategy improvement.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Medical sales representative (trainee)
Sun Healthcare Pharmaceuticals
Rawalpindi, Punjab
05.2019 - 07.2019
- Presented sales pitches effectively, resulting in higher interest from prospective clients.
- Increased product knowledge to provide accurate information to customers.
- Cultivated relationships with customers to promote brand loyalty.
Education
NVQ Level 3 - Health and Social Care
UK Provider
NVQ Level 1 - Health and Social Care
UK Provider
Higher Secondary School Certificate - Pre-Medical
Board of Intermediate and Secondary Education
Secondary School Certificate - Science
Board of Intermediate and Secondary Education
Skills
- Personal Care & Hygiene Support
- Communication & Empathy
- Medication Prompting
- Manual Handling
- Confidentiality & Data Protection
- Companionship & Emotional Support
- Health & Safety Awareness
- Teamwork & Collaboration
- Infection Control Procedures
- Palliative care experience
- Patient safety training
Languages
English (Fluent)
Fluent
Urdu (Native)
Native
Punjabi
Native
Accomplishments
- Carer of the Month award in recognition of outstanding dedication, reliability, and compassionate care.
- Consistently received positive feedback from clients and their families, highlighting professionalism, empathy, and quality of service.
- Built strong, trusting relationships with service users by delivering personalised care that respects individual dignity and preferences.
References
References available upon request.
Timeline
Care Assistant
MYCARE HOME SERVICES
05.2023 - 07.2025
Nursing Assistant
HEALERS HOSPITAL
08.2022 - 02.2023
HR Coordinator (Call Centre)
AQ ENTERPRISES
03.2020 - 03.2021
Customer sales representative (CSR)
ATLAW Communications (Call Center)
07.2019 - 02.2020
Medical sales representative (trainee)
Sun Healthcare Pharmaceuticals
05.2019 - 07.2019
NVQ Level 1 - Health and Social Care
UK Provider
NVQ Level 3 - Health and Social Care
UK Provider
Higher Secondary School Certificate - Pre-Medical
Board of Intermediate and Secondary Education
Secondary School Certificate - Science
Board of Intermediate and Secondary Education
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