Zarish Ilyas
Rawat,Pakistan
Summary
Accomplished professional with extensive expertise in hospitality management and business operations. Demonstrates exceptional communication, negotiation expertise, and customer service skills. Proven track record in process improvement, operational support, and production reporting. Adept at recruitment and hiring practices, with a strong understanding of HR policies and procedures. Committed to leveraging product knowledge and stress management techniques to enhance organisational efficiency and drive success.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Assistant manager
N&S Enterprises
Pakistan
06.2023 - 11.2024
- Assisted in recruitment process to build an effective workforce.
- Monitored health and safety measures for guaranteed compliance.
- Streamlined processes to improve and optimise office operations.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Increased staff productivity by providing comprehensive training programmes.
- Delegated tasks to team members efficiently improving overall productivity.
Intern
Topi Rakh Complex
08.2022 - 10.2022
- Company Overview: https://fusst.fui.edu.pk
- Assist in all aspects of planning events, working with clients, event coordination, and execution
- Hotel & restaurant service
- Https://fusst.fui.edu.pk
Education
BS hons - Tourism & Hospitality
Foundation University School of Science & Technology
09.2019 - 07.2023
Skills
- Communication
- Team player
- Customer service skills
- Hospitality Management
- Process Improvement
- Negotiation expertise
- Production reporting
- Product knowledge
- Business operations understanding
- Recruitment and hiring practices
- HR policies and procedures
- Operational support
- Stress management
Personal Information
- Father's Name: Muhammad Ilyas
- Date of birth: 01/21/99
- Gender: Female
- Nationality: Pakistan
- Marital status: Married
Custom
I hereby declare that all the information mentioned above is free from error to the best of my knowledge and I bear responsibility for any deviation from them at any later stage.
Languages
English
Fluent
Urdu
Native
Timeline
Assistant manager
N&S Enterprises
06.2023 - 11.2024
Intern
Topi Rakh Complex
08.2022 - 10.2022
BS hons - Tourism & Hospitality
Foundation University School of Science & Technology
09.2019 - 07.2023
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