Zarescu Chivuta
Milton Keynes,UK
Summary
Enthusiastic and customer-focused professional with solid experience in hospitality, logistics, and client-facing roles. Skilled in providing excellent customer service, managing challenging situations with calmness, and supporting team operations in fast-paced environments. With strong communication abilities and problem-solving skills, I am eager to deliver outstanding service, ensure passenger safety, and contribute to the positive onboard experience at easyJet.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
Senior administrator
Eco Energy & Projects
10.2025 - Current
- Facilitated efficient management of incoming correspondence, guaranteeing prompt responses from relevant parties.
- Facilitated team meetings, promoting transparent communication among staff members.
- Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
Operative
Riot Laboratory
Milton Keynes
11.2022 - 12.2025
- - Supported operational processes, ensuring accuracy and efficiency.
- - Managed stock and coordinated with managers to maintain workflow.
- - Ensured quality control and adherence to company standards.
Returns Department Operative
Seko Logistics
Milton Keynes
07.2022 - 11.2024
- - Handled customer returns with attention to accuracy and efficiency.
- - Investigated and resolved customer queries, maintaining strong client communication.
- - Assisted managers with operations and workflow improvement.
Team Leader & Event Organizer(Seasonal position)
Cristal Pizzeria Restaurant
, Romania
01.2017 - 01.2020
- - Led and motivated a team to deliver high-quality service.
- - Trained new staff, delegated tasks, and resolved customer complaints effectively.
- - Organized and coordinated events, ensuring customer satisfaction.
- (seasonal employment)
- Resolved conflicts effectively, promoting harmony within the workforce.
Pharmacy Assistant
Arcatim Pharmacy
Timisoara
01.2017 - 01.2020
- - Assisted clients with prescriptions and provided product recommendations.
- - Maintained stock accuracy and regulatory compliance.
- - Developed strong interpersonal and problem-solving skills.
Education
BA (Hons) - Business and Management
University for the Creative Arts (UCA) – London College of Contemporary Arts
01.2023 - 12.2025
A-Levels - Business and Management
High Consultant UK – Consultant
Oxford 04.2023 - 9 2023
NVQ Level 3 - Pharmacy
Post-secondary School of Pharmacy “Henri Coandă”, Timișoara
Timișoara Skills
- - Excellent customer service and client care
- - Strong communication and interpersonal skills
- - Teamwork and leadership abilities
- - Ability to stay calm under pressure and resolve conflicts
- - Organizational and time management skills
- - Safety awareness and attention to detail
- - Multitasking in high-pressure environments
- - Proficient in Microsoft Office (Word, Excel, Outlook)
Languages
- Romanian – Native
- English – Fluent
- Spanish – Basic
References
Available upon request
Timeline
Senior administrator
Eco Energy & Projects
10.2025 - Current
A-Levels - Business and Management
High Consultant UK – Consultant
04.2023 - 9 2023
BA (Hons) - Business and Management
University for the Creative Arts (UCA) – London College of Contemporary Arts
01.2023 - 12.2025
Operative
Riot Laboratory
11.2022 - 12.2025
Returns Department Operative
Seko Logistics
07.2022 - 11.2024
Team Leader & Event Organizer(Seasonal position)
Cristal Pizzeria Restaurant
01.2017 - 01.2020
Pharmacy Assistant
Arcatim Pharmacy
01.2017 - 01.2020
NVQ Level 3 - Pharmacy
Post-secondary School of Pharmacy “Henri Coandă”, Timișoara