Zardosht Asadi Hajivand
St Alban's ,UK
Summary
Highly organised manager experienced in dealing with rush hours, multitasking and customer service. Experienced in creating welcoming environments and delivering top-notch service. Known for excellent communication and multitasking abilities. Consistently ensures guest satisfaction through attentive and friendly service.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Khans chicken & Rice
Luton, London
2024.11 - 2026.09
- Trained front of house staff on restaurant policies and guest service, improving communication and customer satisfaction.
- Delivered brand values through friendly customer service to create memorable dining experiences.
- Led daily tasks with hands-on support and ran pre-shift team briefings.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
Bartender
61 FC clubhouse
2023.03 - 2024.08
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Prepared ingredients and mixed special cocktails for customers using alcoholic or non-alcoholic bases.
- Coordinated with kitchen staff to ensure timely delivery of food orders to bar patrons.
- Cultivated a friendly and welcoming atmosphere, resulting in a 30% increase in repeat customers.
Restaurant Waiter
Fige Restaurant
Ankara, Turkey
2022.01 - 2022.11
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
Education
A-Levels - Sports
Central Bedforshire
Luton, LUT2023-01
Skills
- Customer service excellence
- Guest engagement
- Conflict resolution
- Multitasking efficiency
- Stress resilience
- Organised and reliable
Additional Information
I'm naturally quite outgoing and enjoy being around people. I like meeting new people, talking to customers and being part of a good atmosphere, so hospitality is something I genuinely enjoy rather than just a job I'm applying for. I'm energetic, hardworking and comfortable in busy environments, and I'm not someone who gets easily put off when things get stressful.
I'm also very into boxing and fitness, which has given me a lot of discipline and consistency. I'm ambitious, competitive with myself and always looking for ways to improve. I learn quickly, get stuck in and I'm happy to take on whatever needs doing to help the team.
Timeline
Restaurant Manager
Khans chicken & Rice
2024.11 - 2026.09
Bartender
61 FC clubhouse
2023.03 - 2024.08
Restaurant Waiter
Fige Restaurant
2022.01 - 2022.11
A-Levels - Sports
Central Bedforshire