Zara Simpson
Middlesbrough
Summary
Hi my name is Zara Simpson, I am 18 years old and I am awaiting my A level results in Law, Criminology and Business.
I am currently living at home with my parents.
Along side my studies I have completed valuable work experience with Watson Woodhouse solicitors which heightened my interest to pursue a career in this field.
I have also worked part time in a café, gaining valuable customer facing skills.
I consider myself to be a dedicated and reliable professional with a strong work ethic, known for being punctual and enthusiastic. I demonstrate excellent communication skills and the ability to read situations effectively, making a valuable team player who can also work independently. I am IT literate with proven multitasking efficiency, I remain calm under pressure and I am committed to continuous learning and development.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Barista
Captain Cooks cafe- Paul Charlton
Middlesbrough, Redcar and Cleveland
09.2023 - Current
- Provided a welcoming atmosphere to customers, promoting return visits.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Maintained cleanliness of café area whilst preparing orders.
- Performed cash handling duties accurately to maintain financial integrity.
- Trained new staff members on café operations, fostering teamwork and consistency.
Front of house team member
Myton house farm
Stockton-on-Tees, Redcar and Cleveland
08.2023 - 03.2024
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Established rapport with regular diners, fostering a loyal client base.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Managed cash transactions accurately, ensuring accurate financial records.
- Facilitated positive dining experiences by providing excellent customer service.
Education
GCSEs - English literature, English language, mathematics, biology, physics, chemistry, geography, business.
Trinity Catholic College
Middlesbrough 09.2018 - 06.2023
Skills
- Hard working, enthusiastic, reliable and punctual
- Quick learner with genuine ambition to learn
- Great team player but also able to act on own initiative
- Great communication skills and reading of situations
- Fit and healthy with no pre existing medical conditions
- IT literate
- Calm under stress
- Multitasking efficiency
Affiliations
- Horse riding. Socialising with family and friends. Gym
Timeline
Barista
Captain Cooks cafe- Paul Charlton
09.2023 - Current
Front of house team member
Myton house farm
08.2023 - 03.2024
GCSEs - English literature, English language, mathematics, biology, physics, chemistry, geography, business.
Trinity Catholic College
09.2018 - 06.2023
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