Zara Khan
Wembley,Brent
Summary
Cheerful individual who is committed to achieving great results at work. I have 3 years' experience in administration skills and customer service from voluntary jobs in the beauty industry. I have 1 year's experience of administration skills from the Internship Placement at Brent Council, working in various departments such as Registry of Births and Civil Marriage and Schools. Whilst working at Brent, I have developed excellent phone etiquette and verbal communication skills. I am keen to learn and take on board instructions. I work diligently and am a hard worker, supporting my colleagues. I am a warm and caring individual responding to customer needs.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
School Admissions department administration internship
Brent Council
03.2025 - 06.2025
- Research on schools in Brent to verify the accuracy of their details and website information as displayed on the system.
- Completed a spreadsheet, collecting data on families applying for school places, highlighting if siblings were already attending the school.
- Completed an Excel spreadsheet on school term dates and inset days, to compare what was shown in the system.
- Conducted research on schools to determine if the school had admission dates for 2026/2027.
- Brainstormed some ideas to update the existing poster for free school meals, which the department sends out to all the schools in Brent.
- Completed an Excel spreadsheet on the details of Brent schools and made sure they were the same details we had on the system.
- Used the Synergy software to check on the number of children assigned free school meals.
- Used StateMap Earthlight to put together a map of the school and the distance to the child's home.
- Used Google Maps to get street views of Schools.
- Sent letters to parents via GovMail for FSM Letters, In-year acknowledgement letters and In-year admission offer letter.
- I was assigned to update the 2025/2026 school admissions brochure to align the information with Brent's central system.
- I edited a brochure to ensure it included the same admissions information as our system.
- I created a Word document outlining school uniforms for various schools, helping the council identify a child's school in case of misbehavior and address issues directly.
Inclusions department Administration Internship
Brent Council
01.2025 - 03.2025
- I contacted parents to survey their experience with the EHCP assessment process..
- Emailed providers on the Brent website for teens and young adults to see if their website is up to date or if anything has changed.
- Help gather picture ideas for the summer SENS celebration event.
Volunteer work (Registration & Nationality Department)
Brent Council
12.2024 - 12.2024
- Asian wedding event at Byron Hall.
- Meet & Greet the general public.
- Spoke to them about their upcoming plans and asked them to consider Brent for their civil marriage at Brent Civic Centre.
- Got some ideas from different stalls.
- I got to meet people from other stalls and see their businesses, what they're in, and what they create.
- Over 200 guests attended the venue; unfortunately, we were not able to establish results due to insufficient feedback from the day.
Registration & Nationality Administration Internship
Brent Council
10.2024 - 12.2024
- Greeted customers.
- Writing a birth and wedding certificate.
- Got citizen ship certificates ready for the citizen ship ceremonies.
- Contacted the Home Office and citizens for any citizenship's that are about to expire.
- Overshadowed wedding ceremonies and citizen ship ceremonies.
- Worked at reception booked customers in.
- Listened to phone calls and how I would answer the phone and deal with the enquiry.
- Added new citizens on to the system.
- Organized certificates in alphabetical order.
Education
City & Guilds qualification - employability
DFN Project Supported Internship Brent Civic Centre
Harrow 01.2024 - 06.2025
Human Resources Management - Short Course
01.2025 - 02.2025
Certificate in Business Management -
Online Management
02.2025 - 02.2025
GCSEs - Mathematics, English Lang & Lit, RE, Combined Science, Life Skills Modules, cookery
William Perkin Church of England School
Greenford, Ealing 01.2016 - 01.2021
Skills
- Team player
- Problem solving
- Organizational skills
- Multitasking
- Effective communication
- IT Skills
- GovMail
- Stopford
- Synergy
- StatMap Earthlight
Accomplishments
- Archery course with Bowmen of Harrow Archery Club
- Organized a bake sale at North Ealing Primary School and raised £500 in 45 minutes for Great Ormond Street Children's Hospital
- Completed Nail Technician Course
- Two separate commendations in the Brent Weekly Newsletter
Certification
City & Guilds Level 3 (Beauty)
Brent Council Award of Appreciation
DFN Project Award of Appreciation
Hobbies
- K Pop Fan
- Enjoy Baking
- Henna Artistry
- Cooking
- Watching K dramas, C dramas and J dramas
- Listening to music, K-pop, 90’s & 80s
- Getting to know people
- Going out for Coffee with friends
References
References available upon request.
Timeline
School Admissions department administration internship
Brent Council
03.2025 - 06.2025
Certificate in Business Management -
Online Management
02.2025 - 02.2025
Human Resources Management - Short Course
01.2025 - 02.2025
Inclusions department Administration Internship
Brent Council
01.2025 - 03.2025
Volunteer work (Registration & Nationality Department)
Brent Council
12.2024 - 12.2024
Registration & Nationality Administration Internship
Brent Council
10.2024 - 12.2024
City & Guilds qualification - employability
DFN Project Supported Internship Brent Civic Centre
01.2024 - 06.2025
GCSEs - Mathematics, English Lang & Lit, RE, Combined Science, Life Skills Modules, cookery
William Perkin Church of England School
01.2016 - 01.2021
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