Summary
Overview
Work history
Education
Skills
Languages
Reference 1
Reference 2
Timeline
Generic

Zannatul Naim

London,England

Summary

A versatile professional with a strong focus on customer service and health and safety consciousness. Demonstrates exceptional skills in inventory management, interpersonal communication, and initiative taking. Known for precision under pressure, effective time management, and high stress tolerance. Committed to providing constructive feedback and fostering a collaborative work environment.

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work history

Service assistant

Sainsburys
London, England
11.2024 - 12.2025
  • Served customers at tills efficiently, reducing waiting times significantly.
  • Participated in staff meetings actively, contributing towards team development.
  • Followed company policies rigorously whilst dealing with refunds or exchanges.
  • Assisted colleagues during busy periods effectively, ensuring a seamless service provision.
  • Kept work areas and customer waiting areas clean, tidy and hazard-free to safeguard staff and customers.

Crew Member

Mcdonald's
London, England
09.2023 - 10.2024
  • Drove team success by completing allocated tasks quickly and accurately.
  • Employed multitasking skills to switch fluidly between various activities and cope with high demand.

Senior Procurement Officer

Be Fast Accessories
Dhaka, Bangladesh
05.2017 - 12.2022
  • Established and maintained a database of preferred suppliers and products.
  • Conducted market analysis to identify trends and opportunities for cost savings.

Volunteer Trainee Health Assistant

Super Pathological Lab
Sherpur, Bangladesh
05.2020 - 11.2020
  • Educated patients and families on health maintenance and disease prevention to promote healthier lifestyles.
  • Managed stock levels of medical supplies and reordered items to ensure availability of necessary equipment.

Trainee Coordinator (Compliance)

Centro Tex Ltd
Dhaka, Bangladesh
05.2016 - 04.2017
  • Managed smooth operations and communicated timely updates to coordinate administrative activities.
  • Answered mailed, emailed, telephoned and in-person requests for service and information.
  • Monitored email correspondence, prioritising urgent messages to maintain effective communication channels.

Education

Master of Science - International Business Management

Richmond The American University London
London, England
01.2023 - 06.2024

Bachelor of Science - Agriculture

BSMRAU
Gazipur, Bangladesh
03.2012 - 04.2016

Skills

  • Versatility
  • Customer Service
  • Health and safety consciousness
  • Inventory management
  • Interpersonal communication
  • Initiative taking
  • Precision under pressure
  • Time management
  • Stress tolerance
  • constructive feedback

Languages

Bengali
English
Hindi
Urdu

Reference 1

Md Abdus Sabur Fakir

Line Manager, Sainsburys

Contact No: +447827810590

Reference 2

Dermid Strain

Assosiate Proffessor

Fianancial Management dept

Contact : strain@richmond.ac.uk

Timeline

Service assistant

Sainsburys
11.2024 - 12.2025

Crew Member

Mcdonald's
09.2023 - 10.2024

Master of Science - International Business Management

Richmond The American University London
01.2023 - 06.2024

Volunteer Trainee Health Assistant

Super Pathological Lab
05.2020 - 11.2020

Senior Procurement Officer

Be Fast Accessories
05.2017 - 12.2022

Trainee Coordinator (Compliance)

Centro Tex Ltd
05.2016 - 04.2017

Bachelor of Science - Agriculture

BSMRAU
03.2012 - 04.2016

Similar Profiles

Create profile
Zannatul Naim