Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zane Akhter

Newcastle upon Tyne

Summary

I am a highly capable young person who has demonstrated commitment, hard work and a desire to achieve in all areas of my life. I am currently studying Real estate at university. Looking to join a company that can enhance every life skill to the maximum. An outgoing person, I can fit into any team comfortably and I have the maturity and knowledge to work independently when required. I have excellent interpersonal and communication skills. I always strive to complete set tasks to the highest standard and to use my own initiative when required. In every aspect of my life, I thrive on challenges and on working hard and I enjoy learning new skills and applying them in new situations. I am punctual, reliable and can perform under pressure when required.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Self employed

Self employment
09.2014 - Current
  • Finding best selling products such as clothes, shoes and Accessories
  • Ensuring packages are shipped immediately in order for excellent customer service
  • Prices are beaten from various different companies
  • Any complains from customers are dealt in professional manner
  • Returns and Refunds sorted immediately
  • Sourcing various item for customers at an unbeatable price
  • Gaining positive feedback on my profile on various platforms such as Ebay and Depop
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked effectively in fast-paced environments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Delivered services to customer locations within specific timeframes.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Salesperson

Sports Direct
10.2022 - 03.2023
  • Footwear ensuring tables are sorted and stacked correctly
  • Approaching customers and asking about their needs
  • Bringing stock from the stockroom and sorting them to their correct areas
  • Making sure excellent customer service is always maintained
  • Observing the area that I have been assigned to and making sure it is on top and neat
  • Scanning shoes and ensuring to customers that sizes are available for them to try out and buy
  • Answering any questions customers may have regarding items they are considering buying
  • On time to work to maintain standards that are required
  • Working as a team to ensure busy periods are handled in a quick and timely manner to avoid customers waiting for their items
  • Always having a positive attitude towards customers in any circumstances
  • Goals and targets that have been set for the day are ensured they have been met and exceeded for the day
  • Going above and beyond the target supervisors have set
  • Any retail has been tagged and prices have been set correctly to avoid customers being confused leading to losing customers
  • Helping other employees out if they get stuck and need help
  • Giving employees alternatives if an item is out of stock to make sure they don't go out the store dissatisfied
  • Working overtime after the store closes to ensure every stock is checked and sorted to their correct position for the following day to run smoothly
  • Solving problems that the work place has in order for the day to go as planned.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Located merchandise across various stores to address customer needs.
  • Increased sales and customer satisfaction through personalized servicing.

Door to Door Sales Representative

Simple Client Soloutions
06.2022 - 08.2022
  • Learning and being trained to do customer sales, door to door
  • Pitching to customers selling TalkTalk broadband
  • Ensuring goals and sales requirements are met
  • Delivering excellent customer service all times
  • Ensuring attitude and mindset is always positive
  • Working in a team to ensure everything is at 100%
  • Building goals for each day and meeting them
  • Having 100% work ethic
  • Managing sales for the customers so that their broadband transfer runs without any problems.
  • Used scripts or persuasive sales techniques to convince clients in purchasing Broadband.
  • Completed documentation smoothly to finalize sales.
  • Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
  • Drove team revenue totals by bringing in top sales numbers.
  • Offered customers best-fit, beneficial solutions from available TalkTalk Broadband product line.
  • Completed 5 follow up appointments or calls each week to connect with warm leads.
  • Traveled by foot or automobile to deliver or sell merchandise or services.
  • Built extensive network of business contacts to increase sales opportunities.
  • Utilized persuasive sales techniques to convert leads into sales.

Business Analyst

coshabang
02.2019 - 02.2019
  • Hours working for Cosha Bang
  • Zane Akhter - page 1
  • Helping them find the next best place to expand their company to
  • Analysing data to find a suitable place for the company to make exceeding profits
  • Leading team to ensure the managers targets of researching various places to expand are met
  • Presenting a PowerPoint about it in front of a crowd of 60-70
  • Applied honed problem-solving skills to analyse and resolve issues impacting business operations and goal achievement.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Performed gap analysis to identify areas of improvement.
  • Optimized data access and storage to improve performance of analytics systems.

Mechanic

Arnold Clark
06.2017 - 06.2017
  • Achievements
  • Learning the basics of mechanical work and completing routine jobs on vehicles to a high standard
  • Using a range of tools safely and maintaining a tidy workplace
  • Delivering excellent customer service at all times
  • Observing all the required health & safety aspects of the job.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

Education

BSC (HONS) Real - Estate (EE, Real Estate

Northumbria University
Newcastle upon Tyne, NET
09.2022 -

A-Levels -

Newcastle College
Gateshead, GAT
09.2018 - 05.2020

GCSE -

Emmanuel College
Gateshead, GAT
09.2013 - 05.2018

Skills

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Timeline

Salesperson

Sports Direct
10.2022 - 03.2023

BSC (HONS) Real - Estate (EE, Real Estate

Northumbria University
09.2022 -

Door to Door Sales Representative

Simple Client Soloutions
06.2022 - 08.2022

Business Analyst

coshabang
02.2019 - 02.2019

A-Levels -

Newcastle College
09.2018 - 05.2020

Mechanic

Arnold Clark
06.2017 - 06.2017

Self employed

Self employment
09.2014 - Current

GCSE -

Emmanuel College
09.2013 - 05.2018

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Zane Akhter