Zanab Raja
London
Summary
Patient-centred and motivated second-year MOptom student at City, University of London, with developing clinical insight and a strong commitment to providing compassionate eye care. Demonstrates excellent communication, empathy, patience, and professionalism, with the ability to work effectively under pressure. Multilingual in English, Urdu, Punjabi and Hindi, supporting clear communication and culturally sensitive care.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Placement
Boots Opticians
London
2025.01 - 2025.01
- Observed full eye examinations, gaining insight into the structure of routine sight tests and optometrist’s clinical decision-making.
- Shadowed pre-screening procedures including patient history taking and preliminary tests.
- Developed an understanding of patient-centred care within a community healthcare setting.
- Observed management of patients with varying visual needs and levels of ocular health awareness.
- Gained awareness of professional standards, patient confidentiality, and infection control procedures.
- Reflected on the importance of clear communication in building patient trust and confidence.
- Actively engaged with the clinical team to understand patient pathways from pre-screening to dispensing,
Private home tutor
Private
London
2022.09 - 2023.09
- Demonstrated patience and empathy by adapting teaching methods to individual learning styles and supporting students who lacked confidence, helping them feel reassured and understood.
- Developed strong communication skills by explaining complex mathematical and scientific concepts in a clear structured and age appropriate manner.
- Built professionalism and accountability through independent working.
Nusery assistant
Busy bees
London
2022.07 - 2022.08
- Provided daily care in a busy, child focused environment.
- Developed patience, empathy and strong interpersonal skills transferable to patient care.
- Improved time management and organisation by balancing multiple responsibilities in a busy environment while maintaining a high standard of care.
- Gained experience remaining calm and confident under pressure, supporting a positive and reassurance environment.
Education
Moptom -
City University of London
London, England 2024.09 - 2028.09
Introduction to Optometry -
City University of London
London, England 2023.09 - 2024.07
A-Levels - Maths, Biology, Chemistry
Plumstead manor sixth form
London 2020.09 - 2022.07
Skills
- Empathy, patience, active listening
- Calm under pressure
- Good time management
- Multilingual: English, Urdu, Punjabi, Hindi
- Teamwork and collaboration
Timeline
Placement
Boots Opticians
2025.01 - 2025.01
Moptom -
City University of London
2024.09 - 2028.09
Introduction to Optometry -
City University of London
2023.09 - 2024.07
Private home tutor
Private
2022.09 - 2023.09
Nusery assistant
Busy bees
2022.07 - 2022.08
A-Levels - Maths, Biology, Chemistry
Plumstead manor sixth form
2020.09 - 2022.07