Zalina Magamedova
Lusail,Qatar
Summary
Result driven team leader with more than 10 years of experience in retail. With a deep knowledge of fashion, e-commerce and luxury customer service. Detail-oriented and efficient, with strengths in marketing and communications.
Overview
15
15
years of professional experience
Work history
lululemon
Store Manager
lululemon
Doha, Qatar
2022.09 - 2023.12
- Accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and the store is delivering world-class guest experience
- Managed omni-channels, b2b and partnerships
- Established and increased brand awareness
- Created respectful and inclusive team environment
- Managed the store's hiring, supported ongoing learning and development of all team members
- Led an exceptional customer experience, directed in-store team members, addressing emergent issues, including customer escalations and urgent requests
- Drove overall store visual merchandising, product strategy, including product escalations and special orders
- Managed sell-through by monitoring product levels, ensuring accuracy of inventory counts, and organizing product deliveries in line with visual merchandising strategy
- Managing P&L in accordance with goals
- Leading from the floor to assess and fulfilling the needs of the business, team, and guests through coaching and developing team members
- Took responsibility in yearly budget and monthly sales planning, expenses and external payments.
Community and Marketing lead
lululemon
2016.11 - 2022.09
- Took responsibility for executing store's community strategy, b2b orders and brand awareness
- Established and managed local key relationships with sport and fitness organizations, studio owners and athletes
- Developed and sustained local key relationships with brand Ambassadors and other relevant and influential community partners
- Connected with customers on the floor and delivered world-class experience when working in the store
- Attended, supported, or hosted local and regional community events
- Reviewed community relevant business data and metrics to identify and share insights and recommendations with store leaders regarding events, projects, or initiatives.
Sales Associate
Temperley London, Salam
2013.09 - 2016.09
- Delivered exceptional service to shoppers that results in repeat visits and long-term brand loyalty
- Maintained a tidy shopping environment and luxury experience
- Increased brand awareness
- Executed purchases, returns and daily sales reports
- Restocked and organized merchandise on the shop floor, worked on VM based on brand standards and market requirements
- Worked closely with top clients by providing unique needs through deep brand knowledge and styling.
Fashion Designer
Bukhara Fashion Theatre
2009.03 - 2013.06
- Worked on creating unique pieces by producing designs by hand
- Created mood boards, selected, and bought all the necessary tools and materials
- Worked on fashion shows and photoshoots organization
- Presented designs to the clients.
Education
Diploma - Fashion Design
Uzbekistan
Skills
- Leadership and people management
- Panning and strategic thinking
- Problem solving and decision-making
- Strong organization and communication
- Customer relations and conflict resolution
- Event / Campaign development, budgeting
- Technology and software skills
Accomplishments
- E-commerce
- Business Continuity Management
- Marketing director
Timeline
Store Manager
lululemon
2022.09 - 2023.12
Community and Marketing lead
lululemon
2016.11 - 2022.09
Sales Associate
Temperley London, Salam
2013.09 - 2016.09
Fashion Designer
Bukhara Fashion Theatre
2009.03 - 2013.06
lululemon
Diploma - Fashion Design
Uzbekistan