Zakir Hussain
Stoke on Trent,Staffordshire
Summary
Dedicated and motivated 15 year old school leaver. Looking to gain first hand experience whilst enhancing my education. Experienced in customer support professional with experience in responsive customer support and complaint handling. Proficient in utilising online customer support tools and providing exceptional telephone customer support. Committed to enhancing customer satisfaction.
Overview
1
1
year of professional experience
Work history
Customer Support
Rose Fast Food
Tunstall, Staffordshire
06.2024 - 05.2025
- Customer support representative at a busy takeaway
- Handled customer enquiries, resolved complaints and ensured accurate orders and delivered on time.
- Managed phone orders and online orders.
- Rectified order errors providing efficient problem solving techniques.
- Provided attention to detail when packing orders.
- Effective communication skills.
Education
GCSEs - English Language
St Margaret Ward Catholic Academy
Stoke on TrentGCSEs - English Literature
St Margaret Ward Catholic Academy
Stoke on TrentGCSEs - Mathematics
St Margaret Ward Catholic Academy
Stoke on TrentGCSEs - Science
St Margaret Ward Catholic Academy
Stoke on TrentGCS - Business Studies
Business Studies
Stoke on TrentGCSEs - Religious Education
St Margaret Ward Catholic Academy
Stoke on TrentGCSEs - Geography
St Margaret Ward Catholic Academy
Stoke on TrentGCSEs - German
St Margaret Ward Catholic Academy
Stoke on TrentGCSEs - PE Core
St Margaret Ward Catholic Academy
Stoke on TrentSkills
- Customer support and guidance
- Responsive customer support
- Online customer support tools
- Customer support and complaint handling
- Telephone customer support
Timeline
Customer Support
Rose Fast Food
06.2024 - 05.2025
GCSEs - English Language
St Margaret Ward Catholic Academy
GCSEs - English Literature
St Margaret Ward Catholic Academy
GCSEs - Mathematics
St Margaret Ward Catholic Academy
GCSEs - Science
St Margaret Ward Catholic Academy
GCS - Business Studies
Business Studies
GCSEs - Religious Education
St Margaret Ward Catholic Academy
GCSEs - Geography
St Margaret Ward Catholic Academy
GCSEs - German
St Margaret Ward Catholic Academy
GCSEs - PE Core
St Margaret Ward Catholic Academy
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